Celena Freeman
GBReliable company I had a fairly good experience with Toco. I kept the service for a nearly year before canceling and within that timeframe I had one breakdown requiring contacting Toco. It took 4 hours to arrange a tow truck to my location (not their fault, it was a busy day) and two different tow companies had to be contacted to get one to me. Luckily, my breakdown happened within city limit just before leaving town so I wasn't stranded on a busy roadside. It took a few days to coordinate with the repair shop because Toco is on the West coast and I live on the East coast, plus their office is unavailable on weekends. I was pleasantly surprised that my out of pocket cost to replace an air pump was lower than expected. The reps were always professional and helpful even when I cancelled the plan. The cost didn't make sense in the long run compared to how much of repairs are covered. I paid more for the warranty than my repair would have cost out of pocket.
Tonja
GBNew Warranty … New to auto warranties and with so many to choose from its very confusing. Each and every time I call the agents are patient knowledgeable and professional. I added on my daughters car initially and was so happy with my service I also added on my husbands car as well. Would definitely recommend and extremely grateful I chose them
Paula Shaw
GBThe customer service was great The customer service was great! Thank you.
John Petol
GBAll the Customer service people were Great!… All the Customer service people were excellent. The wonderful girl who got me back onto the warranty and accepted my 2 month payment was an angel.
Ralston Dixon
GBWorking with Esther Gausepohl It was a pleasure to work with Esther Gausepohl! She is extremely patient, I never felt rushed to make a decision, and she is a consummate professional who demonstrates her business knowledge inside and out. If you are thinking about purchasing a trusted repair policy coverage, I strongly advise you to speak with Ms. Esther Gausepohl.