Paula Shaw
GBThe customer service was great The customer service was great! Thank you.
Celena Freeman
GBReliable company I had a fairly good experience with Toco. I kept the service for a nearly year before canceling and within that timeframe I had one breakdown requiring contacting Toco. It took 4 hours to arrange a tow truck to my location (not their fault, it was a busy day) and two different tow companies had to be contacted to get one to me. Luckily, my breakdown happened within city limit just before leaving town so I wasn't stranded on a busy roadside. It took a few days to coordinate with the repair shop because Toco is on the West coast and I live on the East coast, plus their office is unavailable on weekends. I was pleasantly surprised that my out of pocket cost to replace an air pump was lower than expected. The reps were always professional and helpful even when I cancelled the plan. The cost didn't make sense in the long run compared to how much of repairs are covered. I paid more for the warranty than my repair would have cost out of pocket.
Vincent L Smith
GBThought to be spam email Well I received several emails from a Openbay+ company that I didn’t recognize. So I called the ToCo company that had a logo on the email. The reason because I didn’t want spam mail coming into my mail account. Daurie the customer service representative expressed that the email was to let me know that I received it for parts/service that are not covered by the warranty and we can get good company to complete work at a reasonable price. She was a great person to talk to. Wasn’t a spam message!
Anthony Green
GBEsther Is The Best! Esther was great she was very knowledgeable made me feel welcome to the tyco family and l am honored to be here. She was very clear and made sure that i understood our conversation and that Toco is here for me. I love her expertise and her friendliness and her kind attitude. So once again thank you Esther and thank you Toco warranty
Shawntee
GBToco is amazing Toco is amazing! We have been with Toco since 2019 and they have been A1 since day one :) Highly recommended!! The best warranty company out there!!