William D Mericle
USMy rating for TOCO claim Took car to dealership, they determined what parts were needed for repair. TOCO called me next day and told me that claim was approved. Parts came in and I took car back to dealership for repairs. Repairs done. TOCO called me 3 hrs later to verify repairs done and was I satisfied with work done and with TOCO. The reason I went with TOCO was that they are rated A+ by BBB and only had 8 complaints in a 3 yr period. Most popular extended warranty companies are not even registered with BBB and several had over 100 complaints in 1 yr.
reilly shea
USThe first time I called several months… The first time I called several months ago and asked questions on payments the guy was so super nice . Now I called today and DEPENDING ON WHO YOU GET this lady was so aweful and had nothing but so much rudeness. I wanted to pause a payment and wanted to let her know the reason for calling but no she jumped into the mosh pit and said NO, i cannot do that. I said I want to then cancel I no longer want them as my warranty I will go somewhere else she proceeded to yell at me and I ended up calling cancellation dept who for the guy was like a robot, no emotions no nothing. Please stop hiring these clowns who have no business or experience in handling cust service. They make company look bad because of people like that.
Derek Young
USThank you so much Travis for all you… Thank you so much Travis for all you did for me,with promising you'll keep me updated and actually calling back numerous times with updates.If anyone has problems just ask for Travis and he'll get it done.🤙
tiffany russell
USI basically DO NOT like this company I basically DO NOT like this company. Nothing is communicated correctly with customers or their staff. Let alone the rudeness. My daughter's policy ended without notice. She found out as she was calling for a tow truck. We are Not renewing that policy. I want to cancel mine so bad....
Donnie Johnson
USI had a very fine experience talking… I had a very fine experience talking with Dillon today he was very helpful in having me elude the practice of shop repair costs and for those individuals and repair shops to stop trying to gouch me and he told me how to get things done and explained to me the process, where is the shop didn’t want to tell me that and they was skipping steps. I really appreciate him being knowledgeable about that. He did a job.