Nelson Cantarero
GBAmazing customer service and very easy… Amazing customer service and very easy to submit claims. I purchased this insurance like many only hoping to use it in the near future for urgent health care for my newly adopted pet. But that quickly changed when she began to vomit blood. Took her to the vet and submitted a claim. Within 3 days my claim was approval and they covered 80% of the vet cost with the annual deductable savings me and my partner from a hefty bill and being able to keep our new kitty healthy. Extremely grateful for Rainwalk pet insurance
Jordan
GBThank you for caring, Rainwalk Team! The Rainwalk team is so supportive and caring and helped me through a difficult time diagnosing what was going on with my newly adopted rescue cat. My claims were processed in a timely manner, and they provided education on what was covered and what was not covered by my plan each time. I'm grateful for all that they have done to support Gir and my family and am happy to say that our cat is healthy and happy now. Thank you!
BT
GBMy experience with Rainwalk has been…very positive My experience with Rainwalk has been dramatically different than a prior pet insurance company. With a new puppy, we began using Rainwalk about 3 months ago. They have been prompt, responsive and clear in their communication. Submittal of claims is easy with the app and decisions are communicated in a matter of days (not weeks as I had previously experienced). I also have taken advantage of the online vet and found that to be very helpful.
CAROL S
GBSo very pleased with Rainwalk So very pleased with Rainwalk. I just submitted my first claim for an emergency vet visit for my 10 mo old pup and they were very fast with reimbursement and an explanation of my benefits. I adopted this puppy from our local humane society and they offered Rainwalk there on her adoption. I’m so glad I took advantage of it as I had another pet ins previously on another dog I owned and was so very unhappy with them.
C Myers
GBNew Customer, I'm impressed and that's not easy Very responsive staff. Super-fast claim processing, I was amazed how quickly claims processed. Claims processing super easy online or via App, was processed in 48 hours, faster than my other dog's insurance provider. Direct deposit super convenient too.