Customer service made my transfer… Customer service made my transfer really fast and easy

disappointed I have always dealt with go medigap for the past 9 years. My medigap insurance rate was going higher than I preferred to pay so I called to see if there was another insurer with a cheaper rate. He found a company and I was cautioned to choose the rate and plan I wanted so I choose N rather than G. Overnight I changed my mind. When I called back the following day and spoke with the same agent I was told that change would need to go through his supervisor. There was no followup from that point going forward. The insurer refused to switch me from N to G I had to go through your company. I called but no followup and after several days switched to another broker.

I have been dealing with Jon McKnight… I have been dealing with Jon McKnight with eHealth Medigap. He is knowledgeable, articulate and has treated me kindly and respectfully. He has knowledge the work he is doing. I’ve had several conversations with him and he is always polite and helpful with my insurance issues.

I am totally unhappy with my experience… I am totally unhappy with my experience with the computerized retirement system. I am unable to access MBOS or Benefits Solver. I cannot access my medical information and I can't get the Help Desk to fix the problem. I can't make a doctor's appt. because I don't have ANY medical information. I have tried many times to explain this to the Help desk and Pension office. No one seems to be able to fix issues.

Top-notch service for years now. Gomedigap has been our go-to place for Medicare Supplements for years. They are always helpful and proactive about getting the least expensive plans for us. They make it easy to change carriers when a change is needed. I recommend them to anyone on Medicare.