I originally spoke with KC Kosonovich I originally spoke with KC Kosonovich, he was extremely helpful. After talking to numerous people, I chose KC due to his personality and knowledge. When it was time to actually sign up KC had been promoted and had one of his people Claudia Moore help me, with his guidance Claudia got me all set up, she answered all my questions and was very helpful.

No followup. When I initially worked with Jake to navigate an overwhelming Medicare process I was very pleased. This year I needed to make changes to part D because of rising costs to premiums and Rxs. Victoria made recommendation but after a couple weeks never heard back from her. I know folks move on but someone could have taken get place to follow up and contact me. I was declined a couple times and wasn't sure how to proceed on my own so I kept my existing coverage without making changes. No followup almost cost me coverage.

A positive enrollment with a super agent My wife first contacted Blake and got herself enrolled with Humana plan based on his recommendation. I spoked with Blake the next day and also enrolled with Humana though a different plan based on my needs. All in all, Blake was very professional, helpful, and a pleasure to work with. Very thankful to have Blake working with us to enrolled. Definitely will recommend him in the future!

I have been dealing with Jon McKnight… I have been dealing with Jon McKnight with eHealth Medigap. He is knowledgeable, articulate and has treated me kindly and respectfully. He has knowledge the work he is doing. I’ve had several conversations with him and he is always polite and helpful with my insurance issues.

If You Are On Medicare You Need Additional Coverage….. Leaving my current employer with health coverage was not easy. Everything was there for me. If I had a problem or my prescription was not filled I would go to Employee Benefits, they would make a simple phone call and my problem(s) were gone. I’m thankful that there are understanding people at FIDELCARE. A simple phone call to Customer Service resolved my problem. Thank you.