Not happy at all Not happy at all. I was assured that I had dental coverage with my new PPO, but when I got to the dentist, No Coverage! Luckily I had a surplus in my account that paid for my cleaning. I have since gone back to an HMO through another broker. I will have to pay for Part B again, but I will have lower copays and better benefits. Also I will be covered in all 50 states.

My agent was very helpful and made… My agent was very helpful and made things very understandable. She explained every option available to me and let me make the choices that best fits me. She answered all of my questions with total patience. A great asset for your company.

He was very patient and knowledgeable He was very patient and knowledgeable. He was very helpful and I felt confident with his help.

I spoke with Jermaine Daniels who went… I spoke with Jermaine Daniels who went out of his way to go over ALL the plans that ALL the companies had to offer that would be the best for me! (Talk about a run on sentence!) We were on the phone for quite some time going over everything and ALL my needs AND expenses and came up with one, Humana that satisfied all my needs! I have to commend Jermaine for his tenacity, drive, professionalism, commitment and sense of humor which made our conversation well worthwhile AND entertaining as well as educational! He is an employee you need to hang on to as well as reward! Please tell him so for me too!

Nicholas was fantastic! Nicholas was extremely pleasant, informative and patient. I’m so glad I wasn’t on the phone for hours doing this. He spoke so I could understand and hear him and he covered a lot of information. I couldn’t have asked for a better experience choosing and switching insurance plans. You have a great employee!