Extra Benefits USELESS! I can’t use Extra Benefits for grocery shopping as none of the partner stores are near me and stores I shop are not accepting the card. I called and wrote several times but Aetna/Nations is not responsive. Phone clerks understand but can’t help. The eyeglasses place ON THE LIST OF PARTICIPANTS does not accept Medicare! EXTRA benefits as offered by Aetna is USELESS to me!!

Fantastic experience The best thing about my experience was my agent Shaneze. She made my whole experience fantastic. She explain things in every day language that was amazing. I highly recommend this organization for any future work with Medicare.

My Agent of Record is Christine Collier My Agent of Record is Christine Collier. Although I have been a participant to Medicare, I have moved from the west coast, here to Tennesse. I am unfamiliar the procedure and part C vs medi-gap coverage, here in my new home State of Tennessee. Not understanding Advantage v gap coverage, I reached out to the Amerigroup for assistance. Christine Collier was fantastic. She listened carefully and suggested a new plan which looks great to me. I was and am 100% satisfied with the personal, professional and knowledgeable service/information Christine provided. Thank you!

Nicholas was fantastic! Nicholas was extremely pleasant, informative and patient. I’m so glad I wasn’t on the phone for hours doing this. He spoke so I could understand and hear him and he covered a lot of information. I couldn’t have asked for a better experience choosing and switching insurance plans. You have a great employee!

I thought the policy I had was the best; boy was I wrong I was so certain that I had the best Medicare Plan available that I was just going to allow the agent to do his job and I would get off the call quickly. Well Keith talked to me as if we had known each other since he was born. He listened and went to work to find be something better than what I had. We talked for almost two hours, and now I do have the best policy available. He was knowledgeable, personable, relatable and really good at being the best Customer Representative you could possibly have in your company. Thank you!