debra durbin
GBA surprise change of events on my cruise We added travel insurance to a recent cruise. Unfortunately, I got Covid on the ship and was treated and quarantined. We lost that last few days. Aon was so quick with the response. As soon as the health insurance provided their piece, Aon issued immediate reinbursement for the balance. It was efficient and much appreciated.
Corsiglia Susan
GBAON is Great Recently, due to a medical problem, I had to cancel a cruise. Luckily we had AON insurance. Everything I needed to file a claim was online. I filed on a Monday and it was accepted Tuesday. Payment was in the bank a week later. It couldn’t have been easier.
customer
GBEasy appeal of denial While my claim was at first denied, it was based on inadequate information provided by the hospital. It was a very easy process to appeal the denial. After providing some additional information, my claim was approved and quickly paid.
Rebekah Randolph
GBFirst time with Aon but won't be last I have always purchased travel insurance but never had to actually use it until our last trip. My husband woke up the morning we were supposed to leave with a bad case of Covid. I canceled our cruise with the cruiseline that morning and called the insurance company immediately and got my paperwork started. We had our claim reviewed, approved and paid out very quickly!
Billy S
GBWorked hard to get my refund once I… Worked hard to get my refund once I sent in all of the proper paperwork.