Michael Jarry
GBI could not believe how easy it was to… I could not believe how easy it was to submit the claim. It's important to have you paperwork in order like anything else. The cruise company was very helpful in giving us the correct paperwork to submit . I have always purchased the insurance but first time I used it and it was awesome!!! The payment was received within 24 hours of submitting claim. Remarkable
Billy S
GBWorked hard to get my refund once I… Worked hard to get my refund once I sent in all of the proper paperwork.
customer
GBEasy appeal of denial While my claim was at first denied, it was based on inadequate information provided by the hospital. It was a very easy process to appeal the denial. After providing some additional information, my claim was approved and quickly paid.
J Traylor
GBExcellent response to our claim Excellent response to our claim. We had to cancel our cruise due to a medical issue three days before our cruise. We filled out the paperwork and within 10 days the refund was in our bank account. Would not hesitate to do business with them again on our next cruise purchase.
Joseph Lombardo
GBGreat Experience Had to cancel our cruise due to medical AON recovery of funds process was efficient and allowed me to provide medical documentation as needed for a full refund within 30 days. I will definitely provide AON travel insurance on any and all cruises in the future