I recently applied for medical… I recently applied for medical insurance with Trawick International and had a positive experience overall. I was particularly pleased with their customer service. Although I had to call them myself as I didn't receive the promised callback, my insurance issue was resolved fairly quickly.

This company is a total scam EDIT — I still have NOT received ANY payment from this company, well after 20 business days after my claims were approved. Confirming that this company is indeed a scam!! Do NOT use them! This company is a total scam. I filed a claim in October 2023 and still have not received a decision in March 2024. Every time I call, someone tells me it will be 10 more business days (I have called 7 times now). The other day I asked to speak to a manager and they told me I would get a call back. I have heard nothing 2 days later. Do not use this company for travel health insurance. There is no accountability and you will just get passed around for months on end. I have not gotten a response to my emails either, after months of asking.

Great unless you need them for anything Had to evacuate tour because of Covid 19 diagnosis. I am a complex medical case with immune suppression that affects less than 5% of population. Per their process, was examined by a physician who cleared me to fly as long as I used a mask. Insurance company denied my request for immediate evacuation due to "CDC Guidance", against the recommendation of the physician who examined me and my personal medical needs based on my history. GUIDANCE is not a RULE. Am STILL in first stage clams process, well beyond their own self declared 15 day turn around. Called for the third time to follow today and they acknowledged that they are late and requested expedited processing. Thanks so much for the help. Competitive price but service is definitely not int the best interest of the person who paid them for the insurance.

Very polite and helpful agents Very polite and helpful agents. A pleasure to talk to and do business with. Will continue to buy insurance here.

Exceptional Customer Care Specialists! My experience with the customer care specialists has been amazing thanks to their fast replies and quick action towards what I needed to change in the insurances I purchased. The customer service in this company is great!