No extraneous chatter No extraneous chatter, explained when he put me on hold then apologized when he returned, and I QUICKLY accomplished my goal of the call.

Very polite and helpful agents Very polite and helpful agents. A pleasure to talk to and do business with. Will continue to buy insurance here.

Great unless you need them for anything Had to evacuate tour because of Covid 19 diagnosis. I am a complex medical case with immune suppression that affects less than 5% of population. Per their process, was examined by a physician who cleared me to fly as long as I used a mask. Insurance company denied my request for immediate evacuation due to "CDC Guidance", against the recommendation of the physician who examined me and my personal medical needs based on my history. GUIDANCE is not a RULE. Am STILL in first stage clams process, well beyond their own self declared 15 day turn around. Called for the third time to follow today and they acknowledged that they are late and requested expedited processing. Thanks so much for the help. Competitive price but service is definitely not int the best interest of the person who paid them for the insurance.

Beware, NOT a “cancel for any reason” type policy. Will update review if we can appeal Beware, NOT a “cancel for any reason” type policy. In preparing for our honeymoon I specifically searched for a “cancel for any reason” type of insurance policy and came across Trawick travel insurance. We purchased a trip cancel-for-any-reason policy for our honeymoon trip to Peru and later found out I needed surgery 2 weeks before the trip. Despite ample medical documentation our claim was initially denied. I obtained additional attestation from the surgeon operated me also recommending no travel - but was told this was not necessary when I called. Do not recommend at this point . Will update if we can appeal!

Our trip to Israel was canceled Our trip to Israel was canceled. Trawick was great to work with and extremely prompt in refunding our premium. It makes me thankful that we are using Trawick to insure our other upcoming trips as well.