Speedy Refund With No Red Tape In my original request for my trip insurance refund the company explained clearly what I needed to submit and provided the necessary link. Christine, the agent u dealt with directly, acted quickly to approve and submit my refund. And, she was prompt and courteous when responding to several follow-up questions I asked her. I would definitely use this company again.

I recently applied for medical… I recently applied for medical insurance with Trawick International and had a positive experience overall. I was particularly pleased with their customer service. Although I had to call them myself as I didn't receive the promised callback, my insurance issue was resolved fairly quickly.

Beware, NOT a “cancel for any reason” type policy. Will update review if we can appeal Beware, NOT a “cancel for any reason” type policy. In preparing for our honeymoon I specifically searched for a “cancel for any reason” type of insurance policy and came across Trawick travel insurance. We purchased a trip cancel-for-any-reason policy for our honeymoon trip to Peru and later found out I needed surgery 2 weeks before the trip. Despite ample medical documentation our claim was initially denied. I obtained additional attestation from the surgeon operated me also recommending no travel - but was told this was not necessary when I called. Do not recommend at this point . Will update if we can appeal!

Great experience if you want to spend your money and never see it again Two of us were travelling together so we purchased insurance at the same time. For some reason this meant that one policy was issued for the two of us (we didn't realize this until later). Later on, I had some minor inconvenience and had to go see a doctor. Submitted all the papers I got to Trawick International afterwards. But they kept asking for more documents which I would somehow have to get from the doctor in a language I don't speak. So I decided not to spend any more time on it and drop the whole claim. It felt like Trawick International didn't even take a look at all the stuff I sent them. Later on, we got enrolled into the state insurance. So when we wanted to cancel our policy they told us that as a claim was filed we are not eligible for any refund. Mind that the claim process was never completed as I abandoned it because they kept asking for documents and it was an endless timesink. And the other person couldn't get a refund either as she was on the same policy as it turns out. So yeah. Great experience. Good customer service does not look like this.

Great unless you need them for anything Had to evacuate tour because of Covid 19 diagnosis. I am a complex medical case with immune suppression that affects less than 5% of population. Per their process, was examined by a physician who cleared me to fly as long as I used a mask. Insurance company denied my request for immediate evacuation due to "CDC Guidance", against the recommendation of the physician who examined me and my personal medical needs based on my history. GUIDANCE is not a RULE. Am STILL in first stage clams process, well beyond their own self declared 15 day turn around. Called for the third time to follow today and they acknowledged that they are late and requested expedited processing. Thanks so much for the help. Competitive price but service is definitely not int the best interest of the person who paid them for the insurance.