I always get an email that there’s a… I always get an email that there’s a delay every time I submit a claim I had three claims in April but every time I submit one I always get an email that there’s a delay and my other daughter has Pets Best insurance and always gets a check. No delay.

Not worth the money and inconvenience… So so far it seems the review of claims is taking longer than a week. Also requesta for additional information on claims are inconsistent. I had two claims going, one for each of my pets who both got the exact same annual wellness exam both had itemized receipt. But one was reviewed asking for a document that was had more clear about amount. Last so far the amount reimbursed for wellness items are well under what paid only about 55 % of the total. So basically I would have saved money if I just paid out of pocket. But now I have to pay my premium and pay the difference with will end up totalled to more per year. I will not be renewing service next year.

Very disappointed with my rate increase… Very disappointed with my rate increase with a 2 year old cat. Also, they sent me a quote lower than I am paying. I called on several occasions to check this out and basically, they said, just like people, as you age health insurance goes up. The person I spoke to at Pets Best today could not review policy with me. She said she could not see it. Not good customer service.

The BEST!!! The easiest, best, most helpful insurance company I have ever dealt with. Bless them

Pets Best is great! Pets Best is great! Easy to submit claims and quick responses! Coverage is straight forward and transparent. Highly recommend!