Highly Recommend! I love pets best. They have fast professional service with quick reimbursements. My dogs are my kids, I would do anything for them. They have better insurance with Pets Best than I do with my private PPO insurance. You have a customer for life! Keep up the good work.

Very slow claim response time In March I signed up for a new policy which included health and wellness and I submitted my claim 4/2 and it is a simple wellness check up and it is still in process. It is not that complicated of a claim and I will be submitting another wellness claim next week. I had a previous pet insurance for my other dobie and they would process claims immediately. I am second guessing my decision now. They did email me and stated they are taking a little longer than expected and might need additional info from my vet? I sent in all my paperwork from the vet wth??

I always get an email that there’s a… I always get an email that there’s a delay every time I submit a claim I had three claims in April but every time I submit one I always get an email that there’s a delay and my other daughter has Pets Best insurance and always gets a check. No delay.

Submitting the claim was very easy with… Submitting the claim was very easy with our online account. I was kept updated via email. The final settlement came in a timely matter. We are pleased with our policy coverage and the quick settlement of our claim.

First pet with insurance This is our first time having pet insurance so we did not know what to expect in the event we had to use it. Pets Best is the BEST. They made it easy to submit claims and covered all expenses stated in the contract. Thank you so much!