I would recommend PetsBest to anyone… I would recommend PetsBest to anyone looking for pet insurance! In the past month we had a health issue with our dog, and it was so comforting to know that we could provide her with the recommended care, despite it being pricey, because we knew that PetsBest would cover it. Their claims process is incredibly easy and is prompt, which is so helpful. I am so glad that we got insurance for our dog, and I am so glad that we went with PetsBest.

Best pet insurance company I’ve ever had My cat was diagnosed with a disease. Pets Best has made my life better in a stressful time. Easy claim process. Timely reimbursement. No problems. Excellent company. I recommend them highly.

Pets Best in the most responsive and… Pets Best in the most responsive and expeditious insurance company we have had for our pet. Our dog was diagnosed with a serious heart condition and Pets Best has been there for us every step of the way. Without their prompt payments and support, we would not have been able to afford the expensive medications and treatment needed for our dog. I will never have a pet without having Pets Best watching our backs. My family and friends now use Pets Best as well since they know our dog is alive and well because Pets Best came through with coverage for his needs. Thank you Pets Best.

Very disappointed with my rate increase… Very disappointed with my rate increase with a 2 year old cat. Also, they sent me a quote lower than I am paying. I called on several occasions to check this out and basically, they said, just like people, as you age health insurance goes up. The person I spoke to at Pets Best today could not review policy with me. She said she could not see it. Not good customer service.

Not worth the money and inconvenience… So so far it seems the review of claims is taking longer than a week. Also requesta for additional information on claims are inconsistent. I had two claims going, one for each of my pets who both got the exact same annual wellness exam both had itemized receipt. But one was reviewed asking for a document that was had more clear about amount. Last so far the amount reimbursed for wellness items are well under what paid only about 55 % of the total. So basically I would have saved money if I just paid out of pocket. But now I have to pay my premium and pay the difference with will end up totalled to more per year. I will not be renewing service next year.