So far so good So far so good, but I have only had it for two weeks. I submitted a wellness visit invoice and received my money quickly.

So glad I got this insurance! I submitted 2 claims for my exotic shorthair cat. Both were approved in timely manner and for the amount I expected. Pets Best insurance gives me such peace of mind, knowing that I can provide whatever veterinary care is needed for my 3 cats. I highly recommend this insurance!

Not worth the money and inconvenience… So so far it seems the review of claims is taking longer than a week. Also requesta for additional information on claims are inconsistent. I had two claims going, one for each of my pets who both got the exact same annual wellness exam both had itemized receipt. But one was reviewed asking for a document that was had more clear about amount. Last so far the amount reimbursed for wellness items are well under what paid only about 55 % of the total. So basically I would have saved money if I just paid out of pocket. But now I have to pay my premium and pay the difference with will end up totalled to more per year. I will not be renewing service next year.

Very slow claim response time In March I signed up for a new policy which included health and wellness and I submitted my claim 4/2 and it is a simple wellness check up and it is still in process. It is not that complicated of a claim and I will be submitting another wellness claim next week. I had a previous pet insurance for my other dobie and they would process claims immediately. I am second guessing my decision now. They did email me and stated they are taking a little longer than expected and might need additional info from my vet? I sent in all my paperwork from the vet wth??

I would recommend PetsBest to anyone… I would recommend PetsBest to anyone looking for pet insurance! In the past month we had a health issue with our dog, and it was so comforting to know that we could provide her with the recommended care, despite it being pricey, because we knew that PetsBest would cover it. Their claims process is incredibly easy and is prompt, which is so helpful. I am so glad that we got insurance for our dog, and I am so glad that we went with PetsBest.