The experience from hell thanks to Ms Hayes My experience with biberk has been unimaginable.i all 100 percent disappointed and in disbelief of these services I have not been getting. My assigned adjuster missed multiple call appointments and so did her supervisor. I am in the same position besides the 1st preliminary estimate that I was in the day I crashed. 1 thing or and person has given me absolute confidence that he will continue to prioritize me. Calm courteous and professional are just a few words to describe Mr Juwan A. This guy took me from 100 where I was to 50. He's the only reason I have a bit of comfort at this point. Keep him. He represents your company as it should be. U need to get rid of Mrs Hayes ASAP. She will get yaw in some unfortunate situations . I've called over excessively. I'm a business Man and this is very unprofessional. Truck is accruing 250 a day storage. I have 4 days to get truck to actual repair location. Ask I ask is to to talk to someone that can give me guidance and some answers. Will my deductible be handled? Are you guys going to have a tow truck transport my tow truck to the repairs location? Where's the 1st check? If I rent a tow truck will my insurance cover me rental insurance wise. I need to speak to a human. Not a computer. Very very poor service from my adjuster

Business Insurance Justin Oliver helped set up my business insurance. He is wonderful! Highly recommend working with him.

Customers Service Call I called on 4/30/24 to clarify the documents I received and made some corrections. Denise Meiure was the representative that took care of me. She was vey detailed and patience since I ask so many questions just to understand my policy. She was very friendly and knowledgeable as well. Very Happy Customer!

Called to get a COI Called to get a COI, the wait was 1 minutes at most. Carla assisted me and was very quick and efficient. Quick, easy and helpful 5 stars

Agent Amanda Hall @ BiBerk insurance.agents are always very… BiBerk insurance agents are always very helpful in a timely manner. It’s a pleasure to work with them. Especially I want to thank Amanda Hall who goes above and beyond to take care of all my insurance needs quickly.