Lucy Pettway
GBAn Awesome Customer Service Rep I had the pleasure of speaking with Misty, A customer Service Representative and I can tell you she was a joy to work with. She displayed great customer service and she offered me all the available plans possible. At the moment, I am experiencing financial hardship and unfortunately can't keep the plan. I only wish that I could speak with someone of her personality and character when calling other companies. Thank you Misty for your awesome service rendered to me.
Ian Thompkins
GBKaren is pleasant with her customer… Karen is pleasant with her customer service. She called today due to a payment being missed. She made me feel good inside as a customer as we are struggling with the recent inflation going on. There is annexed for more good Karen's out there in this time of disparity.
Carl Janocha
GBI had received an email about a.lack of… I had received an email about a.lack of payment on my account I returned the phone call and was connected to a real person very quickly I had my all my accounts hacked about a month ago and I have had to cancel all my cards. I am expecting new cards. Karen, who was very understanding of my situation told me that I do have a grace period and when I get my new card I should call with information De
Hulda B
GBHow great From the moment I answered the call, Karen was so kind and funny. I've never been excited to pay a bill. A customer's experience who has common sense most of the time is based on patient a representative.
Ben
GBTerrible company! This is a terrible company, with horrible customer service, hours waiting to talk to someone. Do your homework, and don’t listen to the salesperson. Look at the details of the contract before you sign. I recently had a pool pump go out replacement cost over $2000 and they’re giving me $200, minus the $75 service fee.