Karen was fantastic! Karen was incredibly personable and kind. She quickly and efficiently solved the issue with our account and even took her time to wish us happy holidays. I wish all conpanies had representatives like Karen on the other end of the phone.

An Awesome Customer Service Rep I had the pleasure of speaking with Misty, A customer Service Representative and I can tell you she was a joy to work with. She displayed great customer service and she offered me all the available plans possible. At the moment, I am experiencing financial hardship and unfortunately can't keep the plan. I only wish that I could speak with someone of her personality and character when calling other companies. Thank you Misty for your awesome service rendered to me.

Maybe Holly ?? Felt Karen was a little rude in the beginning of the conversation but only a little. Gotta be a tough job. She was extremely nice after we established it was a credit card problem. Overall, she was great! PERSONAL NOTE: Karen is not a real popular name these days...maybe change your communications name to HOLLY.

I had not received an email giving I had not received an email giving me the details of my plan. Andre was the person that handled my call. He gathered the necessary information and realize my email address was not correct. He corrected it and went over my plan and answered all of my questions. He was very polite and knowledgeable.

Karen was very friendly and helpful so… Karen was very friendly and helpful so we made the payment