An Awesome Customer Service Rep I had the pleasure of speaking with Misty, A customer Service Representative and I can tell you she was a joy to work with. She displayed great customer service and she offered me all the available plans possible. At the moment, I am experiencing financial hardship and unfortunately can't keep the plan. I only wish that I could speak with someone of her personality and character when calling other companies. Thank you Misty for your awesome service rendered to me.

Because of financial issues Because of financial issues, I changed my mind about getting the contract set up just now. Joel was very polite, friendly and helpful and in part because of this, when things turn around again, I will likely actually start a contract with American Residential Warranty. I appreciate a company that does not "strong arm" clients who have changed their minds about service.

Karen was fantastic! Karen was incredibly personable and kind. She quickly and efficiently solved the issue with our account and even took her time to wish us happy holidays. I wish all conpanies had representatives like Karen on the other end of the phone.

The rep was top notch The rep was friendly, HIGHLY knowledgeable and patient with my numerous questions (necessitated by very poor service of another company that led to my cancellation of that company). So glad I found arw. If all the reps are as top notch as Jason I will be a long term customer.

Bee Bee listened and understood my… Bee Bee listened and understood my difficult financial situation having been laid off recently (September). She made the pricing adjustments, explained my policy coverage, thanked me for my 2+years with you and set up my next "affordable" payment. I am Wanda Holland in Kyle, Texas