The perfect pet insurance company ❤️ I cannot believe there’s actually a Pet Insurance company that not only accepts exotic animals, but makes claims easy to file, pays 90% and gets you your money back quickly. Also, in my case, when my pet passed, they did not make it difficult to cancel. Cynthia, who handled my case, was the most empathetic and helpful person I’ve ever spoken to in insurance. Thank you to Nationwide for hiring people who are caring.

My experience today was with customer… My experience today was with customer service & web support. I spent quite a while on the phone with Alexis trying to get into my account to file a claim for my pet. She was very knowledgeable, made several adjustments & walked me through making adjustments myself. She was able to get everything fixed & I could successfully file claims again. She was extremely patient, well spoken & friendly. My experience is first class!

Amazing call I had to make a call to check into my policy and the gentleman I spoke to today was amazing. We got talking about my dog and what was best for her. He treated me with such kindness and respect during this difficult call about my dogs surgery . Highly recommend Nationwide Pet Insurance!

Our Nationwide Experience & Bruey's Story My wife and I have nothing but good things to say about Nationwide Pet Insurance. We have used them for the past ~2.5 years since we got our Bernedoodle doggie, Bruey. Any time we had a question or submitted a claim, we always received top-notch service and genuine customer service. Before I delve into Bruey's story, I wanted to recognize Carl Hymer who helped answer several of my questions on a claims related topic. Carl was very professional, kind, down-to-earth, and knowledgeable. He was also patient and a great listener. That type of quality service goes a long way and is remembered by customers. Carl was a great representative of Nationwide. RIP BRUEY 06/13/21—01/11/24 Bruey's Story EME (eosinophilic meningoencephalitis) Unfortunately, there is not enough space to share on here, so I will try to post it on Facebook.

Excellent coverage and customer service I have had our dog's policy for several years, but never needed to use it and therefore had forgotten just how much was covered. The coverage is really impressive under the My Pet Protection plan. Today, I called with questions about claims I will need to file for a recent diagnosis of a chronic condition, and the rep was so incredibly helpful and empathetic. Note: I had to file a claim for our other dog a few years ago, and everything went smoothly for that as well.