I couldn't be happier with the coverage… I couldn't be happier with the coverage my Dory has. She's a Labrador and is extremely active, which can lead to some mishaps. Having Nationwide coverage has provided us with the best coverage. Her maintenance drugs (heartworm and flea and tick treatments) are covered. Her yearly physicals and those occasional mishaps are covered. Dory tore her ACL and we have coverage, so I don't have to worry and can devote my time to my girl.

Complete nightmare!! Complete nightmare!!! I wasted my money. I purchased the wellness plan and tried to have a routine dental cleaning done. After I filed my claim, four months later and multiple phone calls it was denied because the dog had mild tartar. All dogs have at least mild tartar. Nothing else was done except a simple cleaning. However, the mild tartar was labeled a “pre-existing” condition, and I was denied reimbursement. This is absurd that a simple cleaning could be denied under the wellness coverage. I wish I never agreed to have my payroll deductions for months for no effective wellness benefit, although this was promised numerous times by the sales rep. Do not waste your money or listen to slick sales people. This company sucks.

The perfect pet insurance company ❤️ I cannot believe there’s actually a Pet Insurance company that not only accepts exotic animals, but makes claims easy to file, pays 90% and gets you your money back quickly. Also, in my case, when my pet passed, they did not make it difficult to cancel. Cynthia, who handled my case, was the most empathetic and helpful person I’ve ever spoken to in insurance. Thank you to Nationwide for hiring people who are caring.

Christopher was very helpful on the… Christopher was very helpful on the phone. He listened as to why I believed they made a mistake on my latest check back for my Ferret’s Dr. Bill. He explained why. I needed more information from that particular Ophthalmologist like I received before. I understood and he’s going to fix it. TY Christopher. Lorrie

Very angry Very angry. Nationwide is covering basically none of the $700 in claims I submitted because they say something is a “preexisting condition”. Why do I pay for unlimited coverage to get nothing reimbursed. If I could find similar coverage elsewhere for the same price, I’d be leaving asap.