Bianca G.
GBWorst Warranty Company Ever I had my Oura ring stop working a month ago (have not even had the ring for 6months) and every time I call to get the replacement process started someone says they will have a "supervisor call me", a call from a supervisor has yet to come in. I have to call them every week for the past month (this started 02/28/24) and its the same thing every time! "someone will call you" with no resolution. Don't waste your money buying the warranty through them as they are no help at all!
Jason S
GBThey will try to weasel out of a claim - NO HONOR Spent nearly $300 on a five-year protection plan on a $6k sectional. Shortly after receiving the item I noticed a tear/puncture in one of the cushions, but I do not know the cause. Could have been a defect from manufacturer, could have been caused during delivery, could have been after when I was getting the rest of my furniture back in place. When I filed a claim it was immediately denied - they cited fine print clauses saying that they do not cover delivery damage or manufacturing damage. So basically they will assume it is not covered first, rather than honoring coverage, if the cause is unknown. Plan specifically says it covers rips and tears of indoor furniture. Very deceptive business practice.
Dany F
GBVery good shipping insurance Very good shipping insurance! I got a bottle of cologne that leaked out during shipping and I was sent a replacement asap! Great company!
Ray McGinnis
GBEasiest and fastest claim process ever! I am shortly love the wheels that I purchased for my brand new car and when I recently hit a curb and caused damage to one of the wheels, I filed an insurance claim with Extend. This was such a quick and easy process! this was the best idea I had when I purchased this insurance policy. And the claims representative was absolutely wonderful!
GrammySheri
GBSo easy with Extend warranty… The ease in reporting an issue of a broken link on my jade bracelet. Not required to mail in for repair, just contacted, was given full amount for replacement ordered … easy as can be‼️ I WILL ALWAYS pay for extended warranty… well worth the extra few bucks‼️‼️🧓🏻