I booked a ski in condo at keystone I booked a ski in condo at keystone, and when checking in they never supposedly received the final payment I sent. I had to prove it before checking in. They proceeded to put us in the wrong place with less beds than required. I asked the front desk the cost of the room we were put into and it was $1000 cheaper than the one i booked. I lost 2 days dealing with this headache and nothing was compensated for mistakes of the company. They also proceeded to charge another $500 in fees during check out. This is a shady company that is a third party to the resorts. They lack the correct information and customer service to make a stress-free vacation possible, and they steal people's money.

Great service Great service, to the folks complaining about not getting refunded due to weather, that is why you get travel insurance. Not their fault. We have had a good trip to copper mountain and have had a good response when we had any questions.

Horrendous experience Horrendous experience with this company. We were unable to travel due to the recent winter storm warning. All other hotels and airlines allowed cancellations, this company refused to refund our payment on the basis that it was a “weather condition”. Staff was extremely unhelpful and only copied and pasted their terms and conditions in their reply. Will never book their property again. What a nightmare.

My vacation was filled with positive… My vacation was filled with positive emotions and unforgettable moments. For this thanks to The Lodging Company. They did a great job to make me and my family feel comfortable. The hotel is wonderful 5 stars. I really liked the bar a lot of cool alcoholic and non-alcoholic cocktails. There is also a swimming pool which was also very pleasant especially for children. It was interesting to go on excursions learn something new for yourself and of course take photos for memory.

They Make the difference !! They Make the difference !! When we take our decision to select The Lodging company 6 season ago us our partnership, we didn't understand how import it will be for our holidays. They are incredible, we have never had a problem in our stay. thank you very very much for that!