We re deeply satisfied with the quality… We re deeply satisfied with the quality of the service and support given by The Lodging Company, Stacie Smith took care of our request and did everything possible to make it smooth and attend our needs really fast, dealing professionally with every detail. Upon arrival we find everything exactly as promised or expected

My vacation was filled with positive… My vacation was filled with positive emotions and unforgettable moments. For this thanks to The Lodging Company. They did a great job to make me and my family feel comfortable. The hotel is wonderful 5 stars. I really liked the bar a lot of cool alcoholic and non-alcoholic cocktails. There is also a swimming pool which was also very pleasant especially for children. It was interesting to go on excursions learn something new for yourself and of course take photos for memory.

I am only giving you this based on your… I am only giving you this based on your cancellation policy. We are coming to Banff for a volleyball tournament and due to being a small team are unsure if we have enough players to remain in the tournament. It is disappointing your cancellation was only available up till a week before and less $100. I understand Banff is a busy destination but this policy should be looked at again. Now we are stuck coming no matter what....even if we can't be in the tournament which we still are unsure of at this moment.

The most dishonest company we have ever… The most dishonest company we have ever worked with. After using this company before we are beyond upset. After trying to change our reservation they have taken our money and not helping with the change of dates. Not to mention they’re claiming we checked in a place in Colorado when we are in Atlanta Georgia. I’ve never had a company hold money without a reservation day and lying about a check in. My husband and I own a travel business not to mention we travel 45 times a year. Never have I seen a company work this way. I would NEVER give this dishonest company a dime of my money.

Dirt unit in Shadow Run and bad costumer service from The Lodging Company Dirt unit in Shadow Run, Steamboat. Wait hour for service. TVs are not conected, internet is not working, lamp is not working, dust in the wardrobe and drawer.... big mistake to do this reservation.. so sad. And I couldnt have answer fro. The Lodging Company.