I lost my job during COVID and needed… I lost my job during COVID and needed an advise how to restructure my expenses, including the life insurance premium. The customer services did not get me help I needed. My questions were not answered. I ended up by taking a wrong decision that I regret till now. Our broker was out of touch, did not response to our emails neither phone calls for several weeks.

The representative we had was very well… The representative we had was very well informed and knowledgeable of the various policies. He showed some different policies that would best fit our financial needs . Thank you

Had an issue with logging in to make a payment Had an issue with logging into our account, I called and the young lady was very nice! She took care of my issue and I was able to make the payment right then over the phone with her even though the people that could reset my password were already gone for the day.

I applied for a $25K whole life… I applied for a $25K whole life coverage but was forced to bring it down to $10K because I was tabled. I had diabetes after 50 years old and had been in control with diet, exercise and some medications. In all other policies I have with other companies, I was always rated standard. I was disappointed with the rating without clear explanation.

Thank for the invite Hello, like I told Darren Sinnel who sold me the insurance. Thank you I was thinking of adding insurance felt a little money might me needed in case I was gone in this times where everything is sky rocketing. I for my self wasn't thinking I needed because I'm veteran and got my va to cover funeral cost and medical but then I thought why not just a little extra money would help since I got rid of my 401 and stopped paying for the insurance that the military offers as well. Hopefully I can keep this up.