RUN, fast RUN. Seriously shady and dishonest practices. Put your money into a bank account instead of trusting in a company that posts pictures playing golf while dragging out processing your claim way past legal timeliness. Do not EVER take out a critical illness policy because when they can't deny your claim, they will try and cancel your policy based on narratives they create from your medical records.

I lost my job during COVID and needed… I lost my job during COVID and needed an advise how to restructure my expenses, including the life insurance premium. The customer services did not get me help I needed. My questions were not answered. I ended up by taking a wrong decision that I regret till now. Our broker was out of touch, did not response to our emails neither phone calls for several weeks.

DO NOT TAKE OUT REDUNDANCY COVER I was made redundant in August after paying into this policy for numerous years they wanted everything even going back to my mortgage when I took the policy out in 2014. Luckily I still had a bit of paperwork and managed to get some statements from the building society. Every month it’s a hard to get the payment and then I found a job after 2 months and they told me I owed them money for another month's premium. Save your money this policy is not worth it.

Assurity's Reply Was Pointless I left a review here to help others not waste their money with Assurity. I did eventually receive a reply saying to contact Jon at 800-869-0355 ext. 4400, but he doesn't answer his phone. I tried a few times. He eventually left me a message that said to contact customer connections at ext. 4279 and anyone there should be able to help me. I wasn't asking for help. I leave reviews to help others. This company denied my son's life insurance claim. I just hope others don't fall for Assurity's false sense of security.

Had an issue with logging in to make a payment Had an issue with logging into our account, I called and the young lady was very nice! She took care of my issue and I was able to make the payment right then over the phone with her even though the people that could reset my password were already gone for the day.