Rebecca Bond
GBcalled 2 times trying to get ahold of… called 2 times trying to get ahold of anyone I could speak with about the coverage I purchased. they keep taking my phone number and no return phone call. Then I've called direct lines to individual people who said...."call me if you have any questions" and left messages and no return calls.
Alexandria
GBGreat experience! I dealt with Ryan Coleman and from the start he was super professional, well mannered and quick to answer all my questions. The sign up was pain free and convenient. Awesome service, awesome consultant!!
Laura Brentar
GBTrying to make a payment yourself is… Trying to make a payment yourself is like pulling teeth. I am unable to make a manual payment or even change my payment date. When payments are processed, they're processed separately and on different dates.... customer service is nice but the system they follow is ridiculous and I wouldn't recommend this insurance to anyone...
Lauren Montague
GBWould give 0 stars if allowable Would give 0 stars if allowable. The representative I spoke with misled me into buying a policy and the company is refusing to refund my $500 that I paid toward it. They have recorded conversations and they refused to use it to help me with my case. Customer service is incompetent as well. Like little robots restating pre recorded messages. Will never use them again nor would I recommend to anyone.
Jennifer Mack
GBI'd recommend this insurance to everyone I'm so happy with this insurance company than I've ever been with any other. They r fast, friendly, and accurate. I've already made a recommendation to my friends and told them that this is a great place to look into if they r looking for health insurance. My agent Kristen Lovett is just the best. She has helped me along this process from start to finish, has been super friendly and understanding at every turn. Thank u so much Kristen!!