Jennifer Mack
GBI'd recommend this insurance to everyone I'm so happy with this insurance company than I've ever been with any other. They r fast, friendly, and accurate. I've already made a recommendation to my friends and told them that this is a great place to look into if they r looking for health insurance. My agent Kristen Lovett is just the best. She has helped me along this process from start to finish, has been super friendly and understanding at every turn. Thank u so much Kristen!!
Rula Abousaleh
LBUnsatisfied Customer Although the agent was very professional and accommodative. He responded to all my concerns Except the MSRA concept either was not mentioned or quickly mentioned without me noticing it. It turned out the MSRA limit is $10,000. Which means if something major happens and I don't have $10,000, I cannot be hospitalized. I really feel it is not fair and I could have found a much better plan. A major factor of the plan such as MSRA should be explained in details and one should not expect the customer to be expert in health insurance.
Lauren Montague
GBWould give 0 stars if allowable Would give 0 stars if allowable. The representative I spoke with misled me into buying a policy and the company is refusing to refund my $500 that I paid toward it. They have recorded conversations and they refused to use it to help me with my case. Customer service is incompetent as well. Like little robots restating pre recorded messages. Will never use them again nor would I recommend to anyone.
E.Y.Scott
GBRepresentatives work hard to answer… Representatives work hard to answer policy questions and resolve errors in reference to benefits.
John
GBEverything was handled very well and… Everything was handled very well and professionally.