Customer Service Representative The CSR (Grier) was very knowledgeable and patient with me during my enrollment for healthcare coverage.

Everything was handled very well and… Everything was handled very well and professionally.

10/10 I recommend James Lett James provided excellent service and answered all of my questions with no hesitation. He’s very well versed and educated in the product he’s selling. I was a little perturbed when I learned I’d be losing my health coverage from my work in less than 20 days, and James eased the process of finding a new provider! I have recommended his services to all my coworkers already!

Trying to make a payment yourself is… Trying to make a payment yourself is like pulling teeth. I am unable to make a manual payment or even change my payment date. When payments are processed, they're processed separately and on different dates.... customer service is nice but the system they follow is ridiculous and I wouldn't recommend this insurance to anyone...

Great customer service and very… Great customer service and very understanding if you need help or may be running a few days late on a payment.