IMPOSSIBLE TO CLAIM IMPOSSIBLE TO CLAIM - I would strongly advise to get insured with a reputable provider. We bought a policy, and had to cancel a trip due to a childs illness. The company doesnt respond to correspondence or request for important information and just delays the process. We have provided - proof of purchase, proof of no-show, proof of cancellation and medical records and still nothing. Please AVOID!

Very good Because we have not, thankfully, had reason to claim on our holiday insurance, I cannot comment on that part. I rang insurewithease, spoke to Abby, who was friendly, helpful and efficient. She explained everything concisely, answered our questions fully and we purchased our policy. I cannot fault the purchase process.

Easy and Fair I am yet to travel abroad and use the insurance, but the set up was easy and the pricing was comparatively good.

I found dealing with this company on a… I found dealing with this company on a clerical level satisfactory. I originally purchased a policy but then decided to cancel after reading the poor reviews about the way they treat you regarding making a claim. I had no issues receiving a full refund within my 14 day cooling off period. Shame they don't look after the customer claims like they should.

Dreadful - avoid at all costs Cannot get a hold of the company by phone or email. They are just not contactable. Their website froze causing a double payment which I need refunded. Surprise, surprise I cannot get a hold of anyone on any number they have listed. No response to emails either. I now intend to cancel the policy altogether. Lord only knows what will happen if we need to get a hold of them in an emergency. Service is so non-existence I actually doubt Trust pilot now. How anyone can post reviews about good service makes me believe they are acting on behalf of the company.