
Trace the Ace
GBOriginal cover read well Happy with everything else, but the policy when \I was looking was to cover Covid, however, when purchased & printed, the same print stated that it wasn't. Although I only visit family I will always take out insurance, even though I have never made a claim. Peace of mind is what I always look for & insurance that does what it originally says. As luck has it ,I still didn't need it.

Unhappy Customer
GBThis is the worst Travel Insurance… This is the worst Travel Insurance Company I have ever experienced. Their business model appears to be sell a product which you are informed is premium but it is nothing but. It would appear that when you actually need to make a claim they outsource the claim to IMG Travel Claims whose apparent goal is to use ever trick in the book to minimise any pay out. Devil is in the detail of the policy wording document Unreceipted claims are limited to £35, challenging basis of damage, requesting damage reports etc.

Lisa
GBExcellent service Excellent service, online website easy to use and follow. All correspondence received extremely quick via email. I made a mistake on one name in error so I emailed them to correct , that responded with 24 hrs to say all done and sent new paperwork out .. fast and brilliant so far !! We don’t go on holiday until July 2023

Rayner Chambers
GBGreat company who deliver what they promise Great company, easy to use their online account management and I had to make a claim recently which is always a true reflection of a company. They were efficient, quick and a pleasure to deal with. Have renewed for another year as very impressed with their customer services

mairi
GBEasy to use website with lots of… Easy to use website with lots of different companies to buy policy from. Prices seem very competitive. My holiday isn’t until November so hopefully the policy I chose will be fine.