Recently non factory warranty work Recently I. needed some repairs on my 2017 Ram Pickup that was not covered under my factory warranty. Thankfully my additional United Car Care covered it 100% with zero hassles , deductible or delay. Fantastic coverage and I will continue with United for all my future vehicle warranty needs.

They don't cover bolts or fasteners… They don't cover bolts or fasteners that hold the exhaust manifold covers, the rep responded with theirs nothing we could do. What kind of BS platinum coverage is this the covers rattle when I turn on the truck so disappointed

Thanks to Kevin R I initially left a very poor review, however after speaking with Kevin R, I have changed my mind. He was very willing to help resolve the concerns for the customer and get the claim approved. Thanks for your help, I greatly appreciate you helping me take care of our mutual customer.

Wouldn't recommend ANYONE to use United… Wouldn't recommend ANYONE to use United Car Care. They don't stand by what they advertise. Their customer Service is offending and rude. Their adjusters are not professional and aren't worried at all about their customers safety when it comes to the vehicles their company claims to cover. BOTTOM LINE: United Car Care warranty services are atrocious. DO NOT purchase United Car Care Warranties. You'll be wasting your money. Buy a quality warranty services else where.

I had a beyond great experience with… I had a beyond great experience with the claims representative I had on the other end of the phone. Erica knew her stuff, walked me through the process with ease and confidence, and was warm and friendly throughout. She has a real-human approach with her patience and gentle, sweet sense of humor, but maintained professionalism the entire time. I feel fortunate to have had her as my rep. and she made me more informed for the future times I need to use a warranty service (I am a newer service advisor for a car company who often uses warranty services). Bravo to Erica and all of the United Car Care team! Thank you for making the claims process an easier and happier one, as she truly brightened my day. You guys rock!