Thank you United… I recently had to use my United Car Care Platinum vehicle coverage for the first time. Upon receiving my warranty information the next 2 times I heard from my service advisor ( from the repair shop of my choice, Buick ) I was informed that my warranty was in perfect order and later that my vehicle was ready to be picked up. Easy, breezy! All that was left to do was drive home happy and totally satisfied. Hakunnah Mataddah, ☺. Thank you, United

My car was at the service dept for…engine/radiator?!? My car was at the service dept for three weeks. Initially the service dept reported that my car needed a new engine and radiator. The inspector found that a radiator was the issue and would only approve for that. I gave concerns with why I would be told that I need a new engine, inspector saying service dept didn’t prove you needed engine? First and foremost, I’m concerned with my safety, pray that my car is safe. Being told I need an engine and end result being a radiator is quite unnerving. I spent lots of money on a rental and have not been reimbursed for a single day of that cost. 3 weeks in the shop . No compassion, or inquiry about service until now?

Had a bad shaking problem in steering… Had a bad shaking problem in steering wheel took it and had set of new tires put on it because they where down to the of replacing. Bout a month or so later problem came back to it to dealer and had it check and found out ball joint on passenger side was wore down. Dealership notified United Car Care warranty company and they took care of problem. Dealership replaced with GM parts rides good like a Chevy!

My air conditioner compressor went… My air conditioner compressor went kaput, 2014 Tucson with 50k miles. Went to local Hyundai dealer, they checked it out and after a quick phone call to United Car Care determined all parts and labor were covered. Paid my $250 deductible, bill would have been $1014 so this one case paid about 40% of the contract.

I had a beyond great experience with… I had a beyond great experience with the claims representative I had on the other end of the phone. Erica knew her stuff, walked me through the process with ease and confidence, and was warm and friendly throughout. She has a real-human approach with her patience and gentle, sweet sense of humor, but maintained professionalism the entire time. I feel fortunate to have had her as my rep. and she made me more informed for the future times I need to use a warranty service (I am a newer service advisor for a car company who often uses warranty services). Bravo to Erica and all of the United Car Care team! Thank you for making the claims process an easier and happier one, as she truly brightened my day. You guys rock!