They don't cover bolts or fasteners… They don't cover bolts or fasteners that hold the exhaust manifold covers, the rep responded with theirs nothing we could do. What kind of BS platinum coverage is this the covers rattle when I turn on the truck so disappointed

I had a beyond great experience with… I had a beyond great experience with the claims representative I had on the other end of the phone. Erica knew her stuff, walked me through the process with ease and confidence, and was warm and friendly throughout. She has a real-human approach with her patience and gentle, sweet sense of humor, but maintained professionalism the entire time. I feel fortunate to have had her as my rep. and she made me more informed for the future times I need to use a warranty service (I am a newer service advisor for a car company who often uses warranty services). Bravo to Erica and all of the United Car Care team! Thank you for making the claims process an easier and happier one, as she truly brightened my day. You guys rock!

2011 BMW 328XI I had misfire issues and took it to the BMW dealership. They found the issue and also a leak. They contacted UCC, they got the approval right away and got the work started and it was covered. I had read many good and bad reviews, from my own experience it was a hassle free process and the dealer said the customer service was excellent when dealing with UCC Thank you

Thank you United… I recently had to use my United Car Care Platinum vehicle coverage for the first time. Upon receiving my warranty information the next 2 times I heard from my service advisor ( from the repair shop of my choice, Buick ) I was informed that my warranty was in perfect order and later that my vehicle was ready to be picked up. Easy, breezy! All that was left to do was drive home happy and totally satisfied. Hakunnah Mataddah, ☺. Thank you, United

Do not buy this warranty! Our truck has been in the shop for 2 weeks. We have a warranty with United Car Care and it turns out we need a new engine. They denied the claim on the basis of a “pre existing condition” from a previous owner (we bought it when it had 40,109 miles). WE PROVIDED EVERY RECEIPT FOR TIMELY OIL CHANGES during our ownership. Now, we can’t get anyone on the phone to resolve the issue. Never, ever, purchase this warranty for a used vehicle, or any vehicle for that matter. They are shady and will just ghost you when you need them. At the VERY LEAST, we should get our money back for purchasing this terrible “warranty”.