My air conditioner compressor went… My air conditioner compressor went kaput, 2014 Tucson with 50k miles. Went to local Hyundai dealer, they checked it out and after a quick phone call to United Car Care determined all parts and labor were covered. Paid my $250 deductible, bill would have been $1014 so this one case paid about 40% of the contract.

United Car Care deserves a "0" rating United Car Care deserves a "0" rating. This is a 'rip off' company. They don't want to cover any repairs as explained to me by their salesman. Please don't give them any money! You didn't honor the dealership in October to repair the leaking shocks because your adjuster said they weren't leaking enough to be repaired and now you are saying that you will not cover this claim. I have contacted an attorney and followed his advice about requesting a partial refund. He will take it from there after your response. All the reviews posted online state exactly how your company treats customers and how you refuse to honor repairs. You need to don't live up to your motto: "peace of mind for that next bump in the road" There's no integrity and your reputability is negative -0.

I had a beyond great experience with… I had a beyond great experience with the claims representative I had on the other end of the phone. Erica knew her stuff, walked me through the process with ease and confidence, and was warm and friendly throughout. She has a real-human approach with her patience and gentle, sweet sense of humor, but maintained professionalism the entire time. I feel fortunate to have had her as my rep. and she made me more informed for the future times I need to use a warranty service (I am a newer service advisor for a car company who often uses warranty services). Bravo to Erica and all of the United Car Care team! Thank you for making the claims process an easier and happier one, as she truly brightened my day. You guys rock!

Consumer BEWARE Consumer BEWARE! United Car Care is a contract administrator for Car Shield vehilcle warranties. Two claims denied. No process to appeal, review or mediate resolution. Don't purchase Car Shield or any insurance which used United Car Care. No coverage for what we paid for. These two companies do not deserve a one star.

Thank you United… I recently had to use my United Car Care Platinum vehicle coverage for the first time. Upon receiving my warranty information the next 2 times I heard from my service advisor ( from the repair shop of my choice, Buick ) I was informed that my warranty was in perfect order and later that my vehicle was ready to be picked up. Easy, breezy! All that was left to do was drive home happy and totally satisfied. Hakunnah Mataddah, ☺. Thank you, United