Do not buy this warranty! Our truck has been in the shop for 2 weeks. We have a warranty with United Car Care and it turns out we need a new engine. They denied the claim on the basis of a “pre existing condition” from a previous owner (we bought it when it had 40,109 miles). WE PROVIDED EVERY RECEIPT FOR TIMELY OIL CHANGES during our ownership. Now, we can’t get anyone on the phone to resolve the issue. Never, ever, purchase this warranty for a used vehicle, or any vehicle for that matter. They are shady and will just ghost you when you need them. At the VERY LEAST, we should get our money back for purchasing this terrible “warranty”.

I’m very satisfy with Mark responses… I’m very satisfy with Mark responses and job done for now. His CS is amazing and response is out of comment. The only problem I may face is that the job requires Shipping delivery and it may take more than 7 days plus the job done from the shop so I’ll need more Car Rental days coverage than the contract stipulate. We’ll see. Other than that, all staff that I spoke with was very friendly and good service.

STAY AWAY OF THIS COMPANY STAY AWAY IF THIS COMPANY ! They are Fraud, they ALWAYS has a loophole to not repair your car , they DENIED my claim because my claims exceeds my car value which is crap , My car value on car fax and Kelly blue book more than what I was told by them. They don’t know even what options and features my car has , They don’t care , they hang up on customers , they have THE WORST CUSTOMER SERVICE AND CLAIMS REPRESENTATIVES, they think they better than the others. I am filing a claim against then with public attorneys and I will sue them soon .

the worse company ever!!! the worse company ever!!!! specialy KEVIN there claim supervisor did not offer any help other then hanging up the phone on my face! a complete ASS####!! now i have a 3500$ warranty that doesnt work for crap! my car its having issues with the diferential and there blaming me for it i bet there just doing that not to pay for my repair! dont buyyyyyy from them look for another company! there costumer service sucks! kevin its a supervisor but he is trash he wont help you!! dont give your money away!! they wont help you!! eduardo leon!

United Car Care deserves a "0" rating United Car Care deserves a "0" rating. This is a 'rip off' company. They don't want to cover any repairs as explained to me by their salesman. Please don't give them any money! You didn't honor the dealership in October to repair the leaking shocks because your adjuster said they weren't leaking enough to be repaired and now you are saying that you will not cover this claim. I have contacted an attorney and followed his advice about requesting a partial refund. He will take it from there after your response. All the reviews posted online state exactly how your company treats customers and how you refuse to honor repairs. You need to don't live up to your motto: "peace of mind for that next bump in the road" There's no integrity and your reputability is negative -0.