I had a beyond great experience with… I had a beyond great experience with the claims representative I had on the other end of the phone. Erica knew her stuff, walked me through the process with ease and confidence, and was warm and friendly throughout. She has a real-human approach with her patience and gentle, sweet sense of humor, but maintained professionalism the entire time. I feel fortunate to have had her as my rep. and she made me more informed for the future times I need to use a warranty service (I am a newer service advisor for a car company who often uses warranty services). Bravo to Erica and all of the United Car Care team! Thank you for making the claims process an easier and happier one, as she truly brightened my day. You guys rock!

STAY AWAY OF THIS COMPANY STAY AWAY IF THIS COMPANY ! They are Fraud, they ALWAYS has a loophole to not repair your car , they DENIED my claim because my claims exceeds my car value which is crap , My car value on car fax and Kelly blue book more than what I was told by them. They don’t know even what options and features my car has , They don’t care , they hang up on customers , they have THE WORST CUSTOMER SERVICE AND CLAIMS REPRESENTATIVES, they think they better than the others. I am filing a claim against then with public attorneys and I will sue them soon .

Recently non factory warranty work Recently I. needed some repairs on my 2017 Ram Pickup that was not covered under my factory warranty. Thankfully my additional United Car Care covered it 100% with zero hassles , deductible or delay. Fantastic coverage and I will continue with United for all my future vehicle warranty needs.

the worse company ever!!! the worse company ever!!!! specialy KEVIN there claim supervisor did not offer any help other then hanging up the phone on my face! a complete ASS####!! now i have a 3500$ warranty that doesnt work for crap! my car its having issues with the diferential and there blaming me for it i bet there just doing that not to pay for my repair! dont buyyyyyy from them look for another company! there costumer service sucks! kevin its a supervisor but he is trash he wont help you!! dont give your money away!! they wont help you!! eduardo leon!

Had a bad shaking problem in steering… Had a bad shaking problem in steering wheel took it and had set of new tires put on it because they where down to the of replacing. Bout a month or so later problem came back to it to dealer and had it check and found out ball joint on passenger side was wore down. Dealership notified United Car Care warranty company and they took care of problem. Dealership replaced with GM parts rides good like a Chevy!