Richard Alfaro
GBI’m a current policy holder I’m a current policy holder, stay away from this company. It’s been 2 weeks and I still can’t talk to the person that approves or declines the claims. Costumer service has told me twice that someone will reach out to me and nothing. My car got messed up and from all the parts that had to be replace only one part was suppose to be covered by them and even then my claim was denied. I’ve called over 50 times, about 40 of the times I’ve called it says I am #1 in line but as soon as my call reaches a 5mins wait it automatically hangs-up the call. I got about 6 more payments on my policy, if they couldn’t cover this simple problem how can I trust them that if my engine or trans will be cover in the future. Oh, and by the way, I have their top tier Gold Membership.
Tim Jimenez
GBGreat motorcycle coverage Bought a policy from Kyle on my Harley Davidson motorcycle. He totally understood what I needed from an extended warranty and got me a plan that fit that. It even included the rim and tire coverage, which was a great deal. I had to file a claim for a bent rim it sustained recently and it was a fast painless experience, they paid it out promptly. So far I'm very happy with them and they've been completely open, honest, and trustworthy.
NIck S.
GBAnswer you phones and reply to emails Very hard to get incontact with anyone. Once you do get to talk they will most likely send you to a voice mail and will not hear from anyone one, after that, when you call you sit on hold tell the line goes dead. But if you call with a different # they will answer and then send you to voice mail. So there is no issue with the phone system, they just block/put you on a no answer list. They will not authorize even a 1/4 of the price on the parts as I have also seen on other post here. Also if you call, instead of pressing 1, 2, or 3, use ext 702-708 to get directly to people and be able to leave messages
Lester Craig
GBTimely and courteous service I'd like to thank champion for making my recent experience quick and easy. I have their policy and took my car in because it was giving me a bumpy ride. Mechanic communicated with Champion and told them the engine mount needed replacing. Champion approved and payed the shop directly and promptly. Great customer service especially from Michelle Perry.
R.Martin
GBI have been trying to reach someone… I have been trying to reach someone since December 2023. Each time I call there is no answer and the call automatically disconnects. This is a fraudulent company that has deceived many consumers.