Home Maintenance & Repair Prior to two years ago, I didn't really believe in home warranty companies. I maintain & repair my own stuff and enjoy the process. When I bought another home last year. having a company was a requirement. So I did my research, and based on reviews and no deductible, I choose Complete Appliance Protection. Used them 3x last year, and it worked out so well that I renewed this year, including washer/dryer and refrigerator. Good thing, because my dryer went out a month later, called them up and they sent a reputable company that I had used last year. Since I'm busy with a new job, it was nice to have it fixed for me and now it was done professionally. I recommend CAP.

Pool motor went out Paid pool company $350. Warranty reimbursed No complaints

OUT of Town. Sorry girlfriend read my E-mail and wrote the review… Hi I am very sorry!! My girl friend heard me complaing about My CAR protection and confused them with CP.. Every time I call them They are there! If there is any complaint it whould be that they dont have enough people to fix all the problems!! A few times I had to find A repair man on my own..

False and Misleading I called Jacky to make sure they would cover my refrigerator and microwave repairs, however they declined both. The microwave was an older GE model that was a built in when I bought the house 6 years ago. The technician said it needed a new magnetron and diode that would cost $300 with parts and labor. The tech spoke with Jacky and advised her that a new microwave of the same type but newer model would cost $1200. Jacky said because it was old she would not replace it but give me $125 for a new one (Hahaha like that will cover the price). Then the tech said my refrigerator needed a new condenser, compressor, evaporator, heat exchange, dryer filter, and Freon. He advised that the cost to repair would be $2,800. He told Jacky that it would be worth repairing because a new one is upwards of $10,000 for a subzero. I was standing next to the repair tech when he was discussing this with Jacky. I then got on the phone with Jacky to discuss if they would fix it. She said they would not fix it because it was too old and the tech told her they no longer had parts to repair it (LIE). I advised her that wasn’t true that the tech was on the phone with subzero checking on all the parts which they said they had in stock. She then said it’s too old, so they won’t repair it. She said they would issue $500 toward a new refrigerator upon purchase and submittal of the receipt. Don’t wast your time with this company as they make they’re own decisions when to make a repair. I realize the company that came out to assess the appliances wasn’t great but I asked Jacky if they had any referrals in my area that they recommended, however she said they did not.

This company is great to work with. The warranty is pricey but I like having peace of mind and they are great about approving repairs. I have also had appliances beyond repair and they send money to help pay for the new appliance as promised. I will continue to use them at my house.