Monica
GBThis company is great to work with. The warranty is pricey but I like having peace of mind and they are great about approving repairs. I have also had appliances beyond repair and they send money to help pay for the new appliance as promised. I will continue to use them at my house.
Walter Lescano
GBComplete Protection Best Home Warranty Complete Protection has been extremely helpful to our home needs. From their costumer service, to having a live person answer your call, to their attention to your needs, to their professionalism, to their monthly rates, to their savings on your pocket. We transferred 4 of our properties from American Home Shield as their rates kept going up and their coverages going down, and AHS service was consistently declining. We are so happy with Complete Protection and their teams. Thank you for being the best home warranty company out there!
Jun Zhou
GBFor a AC repair of $1700 For a AC repair of $1700, The following is CP response. Jun ============= Re: Payout (Authorization#ANW1835505 , PO Authorization#POAW190071 ) Dear Jun, We would like to inform you our company has issued the payout of $350.00 towards the replacement and installation of your A/C Evaporator Coil with a new unit, not used. CP will not authorize any more repairs on this appliance. Diagnosis: Non repairable freon leak in evaporator coil Service Company: WSU Services You may purchase your new unit from any authorized retail dealer, so we encourage you to shop around for the best value. You will need to send us a copy of the receipt, which you can mail, fax, or email to the contact information below. Please have the model and serial numbers of your new appliance listed on the receipt. This offer is good as long as you are a customer and your account is current. Your new replacement unit will be covered by Complete Protection. 1532 NE 96th Street, Suite A Liberty, MO 64068 Fax 1-816-792-2009 Should you have any questions regarding this notice, please call our office at 1-800-978-2022. Thank you, Complete Protection 1-800-978-2022
William & Marissa
GBSneaky Appliance Protection The service was great however you need to read the fine print. Complete will only pay a limited amount on any single item. So if your hot water heater goes out the most they will pay is $250. If your AC unit goes out, the most they will pay is $500 (or there about).
Dory
GBI would prefer not to have the company … I would prefer not to have the company that was sent out They seem to have problems with communication between the office and service people. There was confusion about appointment times and failed to call 30 minutes ahead as requested. Also, despite the fact that I mailed the receipt for the dishwasher some time ago, I haven't received the check for reimbursement.