With Shelby or Shelly's help With Shelby or Shelly's help, I was able to get through the process of opening my folder with SureBridge. Without her, I don't think I would have ever gotten it done without help from someone who would come to our house. Your directions seemed to confusing to someone who is not good with computer technology. I thought I did it properly and SureBridge kept telling me what I entered was not correct. Eventually, I ended up calling and with Shelby's most appreciated help, I got the information you requested into your computer. Ask one of your Grandmom's or Great Grandmom's to help you come up with an easier way to enter your system. I feel like I am flying by the seat of my pants.

Affordable eye insurance It’s hard to find an affordable eye insurance and SureBridge is a good one. I have never paid for an eye doctor appointment and you pay for a small amount on glasses but I like my glasses a certain way that is not paid but it would be that way with any insurance.

slow paying on claims We filed 2 claims for my husband, they were received almost a month ago (2 days will be a month). One of the claims is showing pending on the portal for over a week, the other claim is not even showing on portal. One claims is for gall bladder removal but they went back 5 years on his medical history, gallbladder flair up is something that happens quickly. whenever we call for update we always get persons with such thick accentss we have to ask for other person. Main complaint is we have policy to help with missd pay, he missed 3 weeks work, we have poicy to help with missed income. Very slow paying not sure we will keep policy.

For the most part the insurance is… For the most part the insurance is good. It paid well on some prescription glasses. Our eye doctor no longer accepts eye med now. Dental has been pretty good, however, when it came time to get a yearly eye exam awhile back, they said I had no more money - that dental benefits had taken from eye??? Guess I don't understand how it works. Keeping it for now, except the premium just went up so remains to be seen.

Inaccurate price estimates My optometrist was not able to get me an accurate quote for services before they finally went to bill for it. Whatever info they got about how much is covered was inaccurate and much higher at the point of billing.