My husband got layed off and I had… My husband got layed off and I had health insurance from his employer. I applied through my work and that was insane so I started searching and found Michael lutz number and called him , it seemed like god send an angel for me. Michael helped me with everything that I was not aware of. He enrolled not just me,but my daughter too. Thanks again for all the help

slow paying on claims We filed 2 claims for my husband, they were received almost a month ago (2 days will be a month). One of the claims is showing pending on the portal for over a week, the other claim is not even showing on portal. One claims is for gall bladder removal but they went back 5 years on his medical history, gallbladder flair up is something that happens quickly. whenever we call for update we always get persons with such thick accentss we have to ask for other person. Main complaint is we have policy to help with missd pay, he missed 3 weeks work, we have poicy to help with missed income. Very slow paying not sure we will keep policy.

Dan gave me excellent service Dan gave me excellent service. I am in my eighties and laid up with a leg cast. I could not access my policy numbers and had to change my form of payment. Someone had hacked into my previous credit card and charged a dating service to my account. I had to immediately cancel that card and change to a different charge card while I was laid up in bed. He was patient, kind and very helpful. He was able to access four accounts of mine and input a new charge number so as to make immediate payments. I so appreciate his efforts and superior customer service.

9 months and still no reimbursements I submitted for reimbursement in March. It is now December. They have asked for prior medical records 3 times now. I have gone to the prior medical DR who ALL say they sent the paperwork. The last time, I got the paperwork and sent in myself. I received another request 2 days ago. Complete run around. No ability to call anyone. Refusal in emails to call me back. BEWARE.

Less than satisfied I am less than satisfied with my life insurance experience!!! I have had coverage sense March 2022!! I have made several phone requests for a copy of my policy information, but still have not received anything!! May 2022, sent a email request to speak to a manager, about my experience!! I finally received a email telling Me to setup an account, which I did!! I received a response to the email I sent that said I would receive the policy information I requested!!! I only time will tell!!