Lies from the beginning... I was in the process of signing up for a new health insurance policy and my agent offered surebridgeinsurance.com CancerWise plan witch included heart issues, the policy was for a $15k payout in the event of certain cancer or heart issues but when I received the policy doc's, it was for only $10k coverage, not the $15k agreed upon amount??? If this is how they do business, I would not recommend them at all, whatsoever! Lies from the beginning is not a good way to do business!

My basic dental x-rays and a filling… My basic dental x-rays and a filling were pre-approved but Surebridge has failed to make any payment. I was told by Surebridge customer service that the procedures had been billed incorrectly and was given instructions to give Aspen Dental to resubmit, but this also failed on the part of both Surebridge and Aspend Dental (Bradenton, FL.) Another example of the level of fraud and plain greed that has taken over much of heath-care.

My credit card was comprised and since… My credit card was comprised and since you take your payments from it, it was denied as I changed cards. It took 4 calls and the help of a manger to successfully change the card to an active one. Representatives need training as all it took was to reinstate the coverage BEFORE changing cards. Why didn't the reps know to do this?

I've used three of the benefits.. I've used three of the benefits... dental, vision and accidental injury. Dental helped me out a lot with 2 root canals and caps on those teeth. I've been visually impaired all my life so glasses always help. Then I'm self employed Hair stylist and those thinning shears took off part of my finger but was replaced and to know i was rewarded for this makes me feel some kind of way🤣🤣

Surebridge Accusation of Policy Lapse Surebridge accused us of letting my wife's policy lapse when they were paid by credit card every month, January to April. The May payment, when debited to the same credit card, was denied. Rather than call us about valid/invalid credit cards, you sent us an absurd letter about the policy lapse and grace period. We wasted 3 hours on the phone between Surebridge and Via Benefits straightening out your administrative and poor communication mistake. And why isn't the Surebridge Call Center in the USA? You should be ashamed of yourself for sending good jobs to Bogota, Colombia!