9 months and still no reimbursements I submitted for reimbursement in March. It is now December. They have asked for prior medical records 3 times now. I have gone to the prior medical DR who ALL say they sent the paperwork. The last time, I got the paperwork and sent in myself. I received another request 2 days ago. Complete run around. No ability to call anyone. Refusal in emails to call me back. BEWARE.

Inaccurate price estimates My optometrist was not able to get me an accurate quote for services before they finally went to bill for it. Whatever info they got about how much is covered was inaccurate and much higher at the point of billing.

Your website is not easy Your website is not easy. I was unable to follow the instruction to complete the task because the authorization Code never came through for me to continue. In addition, Too many mistakes appear in my insurance application: 1) Misspell the name, 2) Mistake in automatic payment of monthly premium, 3) Wrong ID number in my SureBridge card causing rejection. All these caused me a lot of time and trouble to call the office to explain and the agent time to respond..... I hope these simple mistakes were eliminated to save time and to make life easier Thank you, Homer Ma

Affordable eye insurance It’s hard to find an affordable eye insurance and SureBridge is a good one. I have never paid for an eye doctor appointment and you pay for a small amount on glasses but I like my glasses a certain way that is not paid but it would be that way with any insurance.

Less than satisfied I am less than satisfied with my life insurance experience!!! I have had coverage sense March 2022!! I have made several phone requests for a copy of my policy information, but still have not received anything!! May 2022, sent a email request to speak to a manager, about my experience!! I finally received a email telling Me to setup an account, which I did!! I received a response to the email I sent that said I would receive the policy information I requested!!! I only time will tell!!