Mojo M
GBWorth the switch! I was using another pay per mile service, and my per mile rate with mileauto is less than half what the other company was charging, and the coverage is the same, except I went with even lower deductibles than I previously had. The agent in the phone was awesome as well. So far, I'm stoked.
Ruth B
GBNicest Customer Service I have always been able to reach someone. I was sideswiped by a driver. Trying to go around me at a stop sign. She accelerated and totaled my car. No License and no insurance. I called from the scene of the accident. They followed up with me with an email. Explained the process. Gave me the adjusters name and number. They picked up my car. The only thing is. The towing company damaged my backseat with parts. So I would recommend taking pictures of your car. They were going to deduct $$_My car was in new condition. They corrected that. A reasonable payoff to my lender was sent via USPS. Problem with mail? I called. They overnighted a new payoff so I wouldn't get a 30 day late. One statement was wrong on my odometer reading. Listed more miles than I had driven? I called. Proved an error. It was corrected. My milage was 122k. Statement 125k? The amount per mile wasn't the same. Just pay attention to your statement and odometer correctness. You have pictures from the previous month. Odd about that. The Customer Service people are the nicest to deal with. The issues were resolved. Just being calm and explaining things works both ways ☺️
customer
GBI haven't had to file a claim as of yet… I haven't had to file a claim as of yet and hope I never have to. I will say though that I was a little scared about coming over after reading some of the reviews but I saw worse reviews with Geico whom I was with and couldn't stand!! My experience with Mile Auto has been the mist pleasant experience I've ever had with a insurance company. Whether I reach out via phone or email I literally never have an issue.
NA NA
GBHad me digitally sign all the forms Had me digitally sign all the forms, take my odometer reading etc. The told me after calling 8 times that I had to reapply. Drop them like a bad habit. USELESS!!!
francis teye
GBMile Auto has no sense of good work… Mile Auto has no sense of good work ethics. They are broad daylight thieves. I had the unfortunate experience of dealing with Mile Auto, and I must express my profound disappointment with the level of service I received. From start to finish, my interactions with the company were nothing short of frustrating and disheartening. I was overcharged for a premium and when I asked them about it, they kept evading the question and gave unreasonable explanations. I kept pushing until they finally said they had a problem with their system. First and foremost, I'm glad I did my due diligence, otherwise I would have been cheated. Mile Auto are crooks