Platinum Status does not equal 15% premium refund While I enjoyed reaching Platinum status, mathematically, the premium refund that was sent to me did not equate to 15%. This has left a feeling of false advertising.

John Hancock Vitality will change your life! I have loved being a part of the John Hancock Vitality program. Not only do I have incredible and reliable insurance coverage, the Vitality program has helped me to stay focused on my fitness goals! JHV has rewarded my efforts with gift cards, grocery discounts and an end-of-year rebate on my premiums....all for just for working to be a happier and healthier person. I now pay more attention to preventative healthcare, my sleep patterns and my food choices. Oh yeah, a free Apple Watch was a nice bonus too! I would highly recommend getting coverage through John Hancock insurance AND joining the Vitality program. You will love it! It will change your life!

Great Staff but more tools needed Great staff but John Hancock needs to provide them with the tools to be greater. Nico was awesome but unfortunately updated information wasn't available to him. The promotion is the Apple watch but no information regarding utilizing android devices was available, I had to look it up. He also mentioned that the Apple Watch 5 was available, yet I just received an email that it won't be available until November. In regards to policies, amazing. He was able to find an affordable plan to fit my needs without over pressuring me into unneeded coverage. There just needs to be better continuity between Vitality and the sales agents.

I’ve had so many issues trying to update payment I’ve had so many issues trying to update my payment method. Was told ppl would get back to me. One time acct was drafted when it wasn’t supposed to be. Incurred a $50 overdraft fee that was supposed to be sent to me by John Hancock. Never got it. All around bad experience.

I am very thankful that our most… I am very thankful that our most favored Life Insurance Company has begun FEx coverage for Customers. My husband {Spouse} took out a Life Policy in 1964, while serving in the US Navy, in Sanford, FL> A gracious gentleman from an Orlando office came to the Air Base, (closed many years ago), and he [Guerry C] still has the Policy and is quite proud of it. Therefore, I am now "joined" with him, and feel very much secure. Grateful, Liz T McComas