I was little hesitant to get my… I was little hesitant to get my kitten's insurance through trusted pal because I never heard of it. But after deep research, I went ahead and gpt coverage through them. So far, I have made 3 claims (vaccines, visit fees, spay with added wellness plan) Reimbursement came quick, direct deposited into my bank account within few days. I love how I choose 100% coverage with $100 yearly deductible. Plus their premium is far unbeatable. I 100% recommended.

I am a retired legal assistant well… I am a retired legal assistant well used to research. I researched over 30 pet insurers prior to insuring my Baby Bear with Trusted Pals. I choose them because they actually insure routine things no one else covers. So far, i have submitted no claims, but i do have a bill for 6 months of flea and tick medication vet prescribed and understand it is covered so i would be happy to upgrade my review and let you all know how it goes. I have told alk my friends and Papillion breeders about Trusted Pals too and hope they join the Trusted Pals family with their fur babies.

Cancelled pet insurance for same reason… Cancelled pet insurance for same reason as poster below. Feeling robbed of thousands of dollars with only 1 ever claim reimbursed. They mailed me a letter to an invalid address and that was their ONLY means of notification re: discontinuing service. Took my dog to the vet, (ofc after their termination date) since I had no knowledge of insurance termination and now these things will be considered pre-existing. Realllly cool.... terrible business

Would not recommend Would not recommend. Only responded and accepted my three-month old claim after I filed a complaint with my state insurance commissioner. I'd receive emails with the excuse they were "waiting on Broadspire". The website is very poorly designed, which I only realized after submitting a claim. There's no way to track your claim and get any status. You must also go through two-factor authentication every login, which is annoying. I tried to save money with what looked like good insurance, but it seems I'll have to pay a lot more.

I am so disappointed I am so disappointed. They close down and won't pay me the claim I have for my dog's dental that would fall under illness not wellness because she has gingervitis. They owe me 90% of the bill. I try to call numerous times and get the run around. I filed this claim on 11/1/2023. No wonder they went out of business. I will go and file a judgement against them in small claims court.