Prompt professional and helpful When ever I need a repair done they are fast to assign a tradesman and supply the work order and company number. I call and usually get the repairman next day or two.

My experience has been awesome My experience has been awesome. Requests for service are processed immediately and you hear from the servicing provider within 24 hours. This is important when the service needed impacts your daily living, I.e., heating, air, and other appliances that are needed for everyday living. I am so happy with AHS because of the ease to request serviece, and the prompt attention to my servicing needs. You don't know how much you need this service for peace of mind, until you try it. You will not be disappointed!

Worst home warranty company ever Worst home warranty company ever! They never cover anything - they always say it’s not their responsibility. Or they’ll cover some of it and you still need to come out of pocket with over $1000. EVERY TIME I file a claim with them it’s the same story and answer. Now I’m dealing with a major flood because they refuse to do anything they’re supposed to do.

AHS provided great service AHS provided great service through local professionals. I am very satisfied with how they solved problems with either parts or like-kind brand new replacements. There were times when I would have preferred to pay for an upgrade but I understood the conditions of this service when I signed up. Regardless, I have no complaints in the several times we used them as they definitely lived up to their commitments in all cases. I can definitely recommend AHS as a very good home appliance insurance company.

Drain line failure, Claim denied for clearly untrue reasons. After a drain line underneath our home wore out due to age American home shield decided that it was the concrete floor that caused the pipe to collapse and we were denied coverage. This was not the opinion of the plumber, but something that they decided. When we asked for a second opinion, they couldn't find another plumber in our area (of 120,000 + residents) to come and look at the issue. American Home Sheild is a complete waste of money. Unless you want to donate a monthly amount to this company for absolutely no reason, you should save your money. You get the added bonus of waiting weeks to attempt to resolve problems, that they will not cover. A massive waste of time and a significant amount of additional stress will enter your life if you buy an American Home Sheild policy and something actually goes wrong.