Purchased home warrenty 3 years ago. Purchased home warrenty 3 years ago. Company aware home is manufactured. Never had a claim for 3 yrs at $89/mo. 2/16/2024 roof leak claim Assigned 24/7 Perfect Roof who never called, never return 6 calls to me OR AHS. “Reassigned another company” who AHS could not find or assign. 2/26/2024 Tried to cancel contract but “1 more chance” they assured me I could go out of network. Out of network denied by AHS because of manufactured home status, which they knew 3 yrs ago. YOUR FIRED!!!! REVIEW: 0/10 Do not use!!!!

Prompt professional and helpful When ever I need a repair done they are fast to assign a tradesman and supply the work order and company number. I call and usually get the repairman next day or two.

Drain line failure, Claim denied for clearly untrue reasons. After a drain line underneath our home wore out due to age American home shield decided that it was the concrete floor that caused the pipe to collapse and we were denied coverage. This was not the opinion of the plumber, but something that they decided. When we asked for a second opinion, they couldn't find another plumber in our area (of 120,000 + residents) to come and look at the issue. American Home Sheild is a complete waste of money. Unless you want to donate a monthly amount to this company for absolutely no reason, you should save your money. You get the added bonus of waiting weeks to attempt to resolve problems, that they will not cover. A massive waste of time and a significant amount of additional stress will enter your life if you buy an American Home Sheild policy and something actually goes wrong.

I have been with American Home Shield… I have been with American Home Shield for over 5 years. Their service is very prompt and courteous. Anytime I have had a emergency at home with maintenance or appliances, they have been really good about sending service on the same day or next day

Would Rate 0 if I Could This has been the worst experience I've ever had with a home warranty company. 2-10 Homebuyers Warranty is much better. Possibly a bit more expensive, but worth the cost. They sent out the wrong service technician to repair my home and sent multiple companies out to my home to fix the same problem. Then, I had to eat the cost for the mistake.The companies they contract for repairs are not flexible with their times and do not try to accommodate the customers' needs. I had to take off work several days just to use AHS contractors to make simple repairs to my home. I will never use this company again and would suggest that you do not either.