Worth Every Penny I trust American Home Shield to be responsive to my service requests and always get good service. I’ve received great service through the years. I can only recall 1 electrician that I was not pleased with but the majority of their contractors are knowledgeable and very professional. I wouldn’t be without American Home Shield.

False Advertisement What a joke, this company was fine to work with when replacing my downstairs AC unit 2 years ago. Now that my upstairs AC unit does not work they won't replace it. HVAC people have come out numerous times and can't find why it's not working, besides its age & it needs to be replaced. They want to send me to HVAC company after company until they find the answer they want and I have to pay! DO NOT waste your hard earned money with a company that I will be pursing legal action against if this does not get solved.

AHS provided great service AHS provided great service through local professionals. I am very satisfied with how they solved problems with either parts or like-kind brand new replacements. There were times when I would have preferred to pay for an upgrade but I understood the conditions of this service when I signed up. Regardless, I have no complaints in the several times we used them as they definitely lived up to their commitments in all cases. I can definitely recommend AHS as a very good home appliance insurance company.

False advertising. Cannot cancel any time. Tried to cancel my plan on a Sunday morning. Called the service line asking to cancel but being told that the Member Services team who processes cancellations only works M-F 8a to 5p. I asked if anyone currently working has the authority to cancel my plan and they claimed they do not. Then I asked for a call record number to document my interaction and they said they cannot share that number. So I can't cancel any time, only during business hours, and I don't have the right to know my call/ticket ID.

Timely and professional service Timely response to service request. Kept us informed of the process, from connecting us with a provider, verifying appointment date/time, and to reminding us night before and morning of appointment. Service tech was on-time, efficient in solving the issue, and courteous. A huge time saver from doing all the research ourselves.