False advertising and promises from AHS! I read pretty good reviews with AHS and left my old home warranty company as they were not very helpful with previous claims to sign up with AHS. I signed up with AHS in early March. This year, it has been pretty cool and cold until now in April when it is getting warmer. I turned my A/C on recently and discovered that it was not throwing cold air. Their A/C repair guy came to check unit and said it was secondary to leak of condenser coil and called it a "pre-existent condition." How can it be pre-existent if it did not start working until now. AHS did not want to put their part even though the contract clearly says it covers corrosion and condenser leakages. They are complete scam artists! I will be cancelling now and looking for a more honest company. Thanks for nothing AHS!

I have been with American Home Shield… I have been with American Home Shield for over 5 years. Their service is very prompt and courteous. Anytime I have had a emergency at home with maintenance or appliances, they have been really good about sending service on the same day or next day

Prompt professional and helpful When ever I need a repair done they are fast to assign a tradesman and supply the work order and company number. I call and usually get the repairman next day or two.

My experience has been awesome My experience has been awesome. Requests for service are processed immediately and you hear from the servicing provider within 24 hours. This is important when the service needed impacts your daily living, I.e., heating, air, and other appliances that are needed for everyday living. I am so happy with AHS because of the ease to request serviece, and the prompt attention to my servicing needs. You don't know how much you need this service for peace of mind, until you try it. You will not be disappointed!

AHS provided great service AHS provided great service through local professionals. I am very satisfied with how they solved problems with either parts or like-kind brand new replacements. There were times when I would have preferred to pay for an upgrade but I understood the conditions of this service when I signed up. Regardless, I have no complaints in the several times we used them as they definitely lived up to their commitments in all cases. I can definitely recommend AHS as a very good home appliance insurance company.