American Home Shield

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2.20
Based on 20 Reviews

5

25.00%

4

5.00%

3

0.00%

2

5.00%

1

65.00%
About American Home Shield

With 2 million members, we're America's most preferred home service plan. An American Home Shield® home service plan provides home warranty coverage and more, starting with an annual service contract that covers the cost to repair or replace parts of home appliances and systems that break down over time. We also offer member-exclusive pricing on home maintenance services, new appliances, and a variety of home services — from smart home tech installation and set up to pre-season HVAC tune-ups, and more. Shop Our Plans After 50 years, we've seen it before. As the industry founder, we know what it takes to protect your home.

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Jacquelyn Bizzotto
US

False Advertisement What a joke, this company was fine to work with when replacing my downstairs AC unit 2 years ago. Now that my upstairs AC unit does not work they won't replace it. HVAC people have come out numerous times and can't find why it's not working, besides its age & it needs to be replaced. They want to send me to HVAC company after company until they find the answer they want and I have to pay! DO NOT waste your hard earned money with a company that I will be pursing legal action against if this does not get solved.

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David T Brooks DC
US

Prompt professional and helpful When ever I need a repair done they are fast to assign a tradesman and supply the work order and company number. I call and usually get the repairman next day or two.

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Donnyboy
US

AHS provided great service AHS provided great service through local professionals. I am very satisfied with how they solved problems with either parts or like-kind brand new replacements. There were times when I would have preferred to pay for an upgrade but I understood the conditions of this service when I signed up. Regardless, I have no complaints in the several times we used them as they definitely lived up to their commitments in all cases. I can definitely recommend AHS as a very good home appliance insurance company.

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Rhonda Craft
US

My experience has been awesome My experience has been awesome. Requests for service are processed immediately and you hear from the servicing provider within 24 hours. This is important when the service needed impacts your daily living, I.e., heating, air, and other appliances that are needed for everyday living. I am so happy with AHS because of the ease to request serviece, and the prompt attention to my servicing needs. You don't know how much you need this service for peace of mind, until you try it. You will not be disappointed!

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fromSF
US

Timely and professional service Timely response to service request. Kept us informed of the process, from connecting us with a provider, verifying appointment date/time, and to reminding us night before and morning of appointment. Service tech was on-time, efficient in solving the issue, and courteous. A huge time saver from doing all the research ourselves.

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