CARCHEX

118 Shawan Road, Suite 210, 21030, Baltimore
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2.05
Based on 20 Reviews

5

15.00%

4

10.00%

3

0.00%

2

15.00%

1

60.00%
About CARCHEX

CARCHEX is one of the largest providers of Extended Vehicle Protection and has been protecting customers since 1999. We work with the top administrators in the industry to provide the Highest level of coverage at the Lowest possible price for Auto Warranties. CARCHEX is Accredited with an A+ Rating by the Better Business Bureau and endorsed by industry expert Pat Goss from TV's MotorWeek. We are also the recommended partner of consumer protection companies such as CARFAX and CarBuyingTips.com & many others.

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Reda Nia
GB

I would give carcheck zero star for… I would give carcheck zero star for there coverage and business. Stay away from them. Their coverage is misleading. I purchased the extended warranty for $5,000 which it should be the best. My car broke down, and I had it towed to the dealership; I filled a claim, and to my disappointment, the bill was $1,600; they paid only $600; I had to pay $955 out of my pocket; the reason? they won't match the dealership labor rate (they pay only half the rate), they would pay only a certain amount for the parts. PLEASE STAY AWAY FROM THIS COMPANY; THEY ARE LIARS AND CROOKS.

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Paula Kanenberg
GB

Not big hype or pressure Not big hype or pressure. No lies or knocking competitors. Honest, frank and professional. Hung in while I did more research and was happy to join into their protection. Simple and easy and a bit more expensive than other companies, but more covered (like emissions components....unlike other places) and the friendliness of their staff is incredible. Money is not always an end all for selection. Thanks for sticking with me and making my life more relaxed and comfortable with the coverage.

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Yasser Greene
GB

I would give carchex zero star I would give carchex zero star for there coverage and business. Stay away from them. Their coverage is misleading. I purchased the extended warranty for $3100 which it should be the best. Unfortunately they refused to cover the catalytic convertor of my 2016 F150. When I asked to terminate the deal they refused to pay back what they owe. The good news is I took the car to Ford dealership and purchased a new extended warranty fixed for $1750 but they covered and changed me only $100 deductible.

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Tee
GB

I called this company to get a price on… I called this company to get a price on an extended warranty. The sales group was high pressure to close me at that time. After this I received phone calls every hour from different phone numbers pressuring me to get a warranty. I will never use this company as the sales tactics are horrible. If they are this high pressure I cannot imagine how hard it would to have repair covered. The sales team is horrible.

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Will
GB

Read the fine print! Their standard contract has a fixed labor rate that’s below market cost in most areas but they won’t tell you this up front. I found out after reading through the contract they mailed me. I called to complain and the customer service rep said they would email me a new contract changing the labor rate to market rate but they never sent anything. Fortunately I was able to cancel within the thirty day cancellation window and they did credit all my payments back to me.

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