CARCHEX

118 Shawan Road, Suite 210, 21030, Baltimore
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2.05
Based on 20 Reviews

5

15.00%

4

10.00%

3

0.00%

2

15.00%

1

60.00%
About CARCHEX

CARCHEX is one of the largest providers of Extended Vehicle Protection and has been protecting customers since 1999. We work with the top administrators in the industry to provide the Highest level of coverage at the Lowest possible price for Auto Warranties. CARCHEX is Accredited with an A+ Rating by the Better Business Bureau and endorsed by industry expert Pat Goss from TV's MotorWeek. We are also the recommended partner of consumer protection companies such as CARFAX and CarBuyingTips.com & many others.

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Marina
GB

Stay away from this company Stay away from this company! They continue charging monthly fees for the car that you sold and refuse to give a refund! Very rude customer service! Thankfully nothing happened to the car before we sold it because I guarantee they would find anything to get out of paying the claim! Horrible company!

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Will
GB

Read the fine print! Their standard contract has a fixed labor rate that’s below market cost in most areas but they won’t tell you this up front. I found out after reading through the contract they mailed me. I called to complain and the customer service rep said they would email me a new contract changing the labor rate to market rate but they never sent anything. Fortunately I was able to cancel within the thirty day cancellation window and they did credit all my payments back to me.

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DAVID
GB

Researched several warranty companies Researched several warranty companies. Some were vague on the coverage, others were just ridiculous on pricing and time frames. Actually had began a contract with one BUT Red Flags came up! when I called and questioned them about it, they got very defensive and argumentative. Did not like that, figure this would be a sample of dealing with them on a CLAIM! Cancelled that one! Overall was pleased with purchasing, price terms and length of contract. Not all that crazy about the "Grace" period, but I'll make it work!

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Ezr
GB

great fast quote I bought a 2012 Jeep Wrangler. up until 2020 the newest vehicle I've ever owned was a 2000 Jeep Grand Cherokee those vehicles of yester year are easy to work on and cheaper to pay for. but the cost of parts and repairs have gone up significantly with vehicles in the past 2 decades and even though I like to perform my own mechanical services on my vehicles I know my limits. I Went with a power train warranty from Carchex simple and quick process. I have not had to use it yet "knock on wood" but, its peace of mine and its a small percentage of what you could end up paying out of pocket on your own should something go wrong.

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Al Cervera
GB

BUYER BEWARE! Your advertised $100 deductible is a LOW-BALL NUMBER! Adjuster approves fewer hours than Certified Repair Facilities charge! Suddenly, my $100 deductible is costing me from $500 to $1000! What do you do when you need the car and it has to be repaired? YOU PAY! I Wouldn't do business with them if I were you!

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