I called just to get some very basic… I called just to get some very basic information. The person I spoke with was very aggressive to sell me, and I kept trying to explain that I was only after information, that I was not going to sign up immediately. I wanted information to consider and think about. Eventually he was so rude that I hung up on him. I will never give business to a company that browbeats me into agreeing to something I've explained I'm not ready to do.

Read the fine print! Their standard contract has a fixed labor rate that’s below market cost in most areas but they won’t tell you this up front. I found out after reading through the contract they mailed me. I called to complain and the customer service rep said they would email me a new contract changing the labor rate to market rate but they never sent anything. Fortunately I was able to cancel within the thirty day cancellation window and they did credit all my payments back to me.

Love CARCHEX I had some issues with my… Love CARCHEX I had some issues with my fuel system and ford was trying to make it higher than it actually was. I had to pay out of pocket and Ford denied CARCHEX after it was fixed. But I called CARCHEX and they worked something out with me so I could still be protected and refunded!!

BUYER BEWARE! Your advertised $100 deductible is a LOW-BALL NUMBER! Adjuster approves fewer hours than Certified Repair Facilities charge! Suddenly, my $100 deductible is costing me from $500 to $1000! What do you do when you need the car and it has to be repaired? YOU PAY! I Wouldn't do business with them if I were you!

Shame on carchex My daughter purchased an extended warranty for a Subaru, she added gaskets and seals. She had her first oil change everything was fine nothing was noted, she went for a second oil change they discovered oil leaks. Car checks refused to cover anything, also would not allow us to re-submit claim. Shame on you car checks. Will never deal with this company again nor will I recommend this company to anyone.