CARCHEX

118 Shawan Road, Suite 210, 21030, Baltimore
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2.05
Based on 20 Reviews

5

15.00%

4

10.00%

3

0.00%

2

15.00%

1

60.00%
About CARCHEX

CARCHEX is one of the largest providers of Extended Vehicle Protection and has been protecting customers since 1999. We work with the top administrators in the industry to provide the Highest level of coverage at the Lowest possible price for Auto Warranties. CARCHEX is Accredited with an A+ Rating by the Better Business Bureau and endorsed by industry expert Pat Goss from TV's MotorWeek. We are also the recommended partner of consumer protection companies such as CARFAX and CarBuyingTips.com & many others.

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Will
GB

Read the fine print! Their standard contract has a fixed labor rate that’s below market cost in most areas but they won’t tell you this up front. I found out after reading through the contract they mailed me. I called to complain and the customer service rep said they would email me a new contract changing the labor rate to market rate but they never sent anything. Fortunately I was able to cancel within the thirty day cancellation window and they did credit all my payments back to me.

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April
GB

Shame on carchex My daughter purchased an extended warranty for a Subaru, she added gaskets and seals. She had her first oil change everything was fine nothing was noted, she went for a second oil change they discovered oil leaks. Car checks refused to cover anything, also would not allow us to re-submit claim. Shame on you car checks. Will never deal with this company again nor will I recommend this company to anyone.

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Yasser Greene
GB

I would give carchex zero star I would give carchex zero star for there coverage and business. Stay away from them. Their coverage is misleading. I purchased the extended warranty for $3100 which it should be the best. Unfortunately they refused to cover the catalytic convertor of my 2016 F150. When I asked to terminate the deal they refused to pay back what they owe. The good news is I took the car to Ford dealership and purchased a new extended warranty fixed for $1750 but they covered and changed me only $100 deductible.

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Ezr
GB

great fast quote I bought a 2012 Jeep Wrangler. up until 2020 the newest vehicle I've ever owned was a 2000 Jeep Grand Cherokee those vehicles of yester year are easy to work on and cheaper to pay for. but the cost of parts and repairs have gone up significantly with vehicles in the past 2 decades and even though I like to perform my own mechanical services on my vehicles I know my limits. I Went with a power train warranty from Carchex simple and quick process. I have not had to use it yet "knock on wood" but, its peace of mine and its a small percentage of what you could end up paying out of pocket on your own should something go wrong.

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Amber Bickel
GB

Love CARCHEX I had some issues with my… Love CARCHEX I had some issues with my fuel system and ford was trying to make it higher than it actually was. I had to pay out of pocket and Ford denied CARCHEX after it was fixed. But I called CARCHEX and they worked something out with me so I could still be protected and refunded!!

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