Metromile

Folsom St 690, 94107, San Francisco, United States
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2.05
Based on 20 Reviews

5

5.00%

4

20.00%

3

10.00%

2

5.00%

1

60.00%
About Metromile

Metromile is a San Francisco-based car insurance startup that offers pay-per-mile insurance and a driving app.

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Nina Alibhai
GB

Crooked Insurance Company I was trying to cancel my insurance with this company and they would not cancel it until I reported them to consumer protection agency. They wanted to charge me on no signal fees for as long as they could for a car that was sold. They will try to charge you on technicality. Do not trust or do business with this company. I cannot imagine if I would have got into an accident, how would they protect me. Their customer service is pathetic. It does not matter who you talk to. They sound and act like robots. The are owned by Lemonade insurance. They are a tech company.

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Nader
GB

It’s a real scam company It’s a real scam company, it’s a joke!!!! After filling an auto claims against this insurance company, several time trying to call , send emails, put a voice massage’s nobody responded!!!! Finally I found their help center and called VICTOR answered, I requested to talk with claims department manager and he didn’t let me talk and never understand what is my concerns, and after wasting my time he said I will put your name and phone number for manager and they will call me!!!!!! Good luck I’m still waiting for it Never waste your time and money here if you appreciate yourself and valorize yours

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Emily P.
GB

I like Metromile because I don't drive… I like Metromile because I don't drive that much so the fact that I can just pay for the miles I drive is a plus for me. When I first signed up, I was worried about going to road trips but I was pleasantly surprised that all miles over 250 per day are free. However I do think that the base rate could be lower.

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John Delmonte
GB

Outstanding auto insurance company Outstanding auto insurance company. I get a really excellent base rate, decent mileage rate, and when I'm local it's around $55 a month. When I've traveled 4,000 miles in one month it came to $180. Full coverage including roadside and uninsured motorist. Excellent rates, excellent service, excellent coverage. Telephone representatives are totally professional. Best auto insurance company out there in my opinion.

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Chantell McArthur
GB

BOGUS CHARGES & FAULTY DEVICES Their pulse signal devices keep conveniently “losing their signal”, even when driving the device at least every 2–3 weeks, and they charge you a ridiculous “No Signal” charge. Speaking to customer support is absolutely pointless, as they give you a spiel about sending yet another new device before they'll reverse their bogus charges. It's insane that you're charged EXTRA even if you, for example, DON'T drive your vehicle.!!

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