Crooked Insurance Company I was trying to cancel my insurance with this company and they would not cancel it until I reported them to consumer protection agency. They wanted to charge me on no signal fees for as long as they could for a car that was sold. They will try to charge you on technicality. Do not trust or do business with this company. I cannot imagine if I would have got into an accident, how would they protect me. Their customer service is pathetic. It does not matter who you talk to. They sound and act like robots. The are owned by Lemonade insurance. They are a tech company.

Rates were nice & low...under…DOUBLED RATES Rates were nice & low...under 900/yr...after 6 Months, rates doubled suddenly...no tickets, accidents,...& I was driving LESS...NO EXPLANATION

Watch out! I've been ghosted for months by them Was previously a fan, but they've become a joke throughout my claims process. They just straight up will not respond. Does anyone even work over there in their claims department??? Never had a worse customer experience at a large company. My claim was approved, and I was paid a portion but required a supplemental. Nobody responds to email or calls over there. They give me pointless replies every so often, but I've now been without my car for months.

Terrible company they denied our claim Terrible company they denied our claim, after many times being hung up on by claims department, an agent slipped up stating the company didn't have enough money to cover this claim Our friend's wife tried to run him over at our house, they were arguing at the time when she crashed into our car and our motorhome we live in, with his vehicle which was insured by Metromile, luckily he jumped out of the way. She then proceeded to back up and take off leaving him standing there. We have all this on video and our claim is still denied by Deante Gaines in Tempe, AZ After 30 days we received two denial letters, 1 saying she was an excluded driver on the policy, and 2. Stated their client didn't have a policy at the time of the accident. I was in motorhome when hit and was injured, our motorhome, door won't shut, cabinets are loose from ceiling, ext, and we just finished a remodel, plus, my car is wrecked, Unbelievable, pathetic insurance company.

If "zero stars" could be "awarded" to… If "zero stars" could be "awarded" to this POS "company" I would give it a NEGATIVE 10 STARS. Was T-Boned and Metromile claimed that car was "predetermined to be total loss". Haven't heard from the USELESS adjuster, DAVE GABBARD won't return my calls. DON'T USE THIS AS YOUR INSURANCE CARRIER, THEY'RE TRULY USELESS. EDIT: METROMILE FINALLY CALLED ME, AND I COME TO FIND OUT THAT THE "INSURANCE ADJUSTER" THAT WAS "WORKING" (I use that term very lightly) WITH MY CLAIM "WAS NO LONGER WITH THEM". Gee, no wonder why! He didn't do his job! NO ONE HAD THE DAMN DECENCY TO GET BACK TO ME. Trying to warn folks in advance through Trust Pilot.