Terrible company they denied our claim Terrible company they denied our claim, after many times being hung up on by claims department, an agent slipped up stating the company didn't have enough money to cover this claim Our friend's wife tried to run him over at our house, they were arguing at the time when she crashed into our car and our motorhome we live in, with his vehicle which was insured by Metromile, luckily he jumped out of the way. She then proceeded to back up and take off leaving him standing there. We have all this on video and our claim is still denied by Deante Gaines in Tempe, AZ After 30 days we received two denial letters, 1 saying she was an excluded driver on the policy, and 2. Stated their client didn't have a policy at the time of the accident. I was in motorhome when hit and was injured, our motorhome, door won't shut, cabinets are loose from ceiling, ext, and we just finished a remodel, plus, my car is wrecked, Unbelievable, pathetic insurance company.

I like Metromile because I don't drive… I like Metromile because I don't drive that much so the fact that I can just pay for the miles I drive is a plus for me. When I first signed up, I was worried about going to road trips but I was pleasantly surprised that all miles over 250 per day are free. However I do think that the base rate could be lower.

My preferred auto-insurance provider Rates are reasonable. Customer service is well above average. Whenever I had a flat or needed a jump, Metromile's roadside assistance proved to be extremely useful.

I strongly do not recommend I used Metromile a little over a year ago. They cancelled my policy with no warning. When I called in, they had the most atrocious customer service I had ever encountered.

Outstanding auto insurance company Outstanding auto insurance company. I get a really excellent base rate, decent mileage rate, and when I'm local it's around $55 a month. When I've traveled 4,000 miles in one month it came to $180. Full coverage including roadside and uninsured motorist. Excellent rates, excellent service, excellent coverage. Telephone representatives are totally professional. Best auto insurance company out there in my opinion.