mitul patel
GBWhat Home Emergency Cover?? I have a home emergeny claim with them at this time. My family and I have been without any hotwater or heating for the last 5 days. Ive been told it will take another 2 days before they can arrange an enginner to rectify the issue. No alternaitive accommodation has been provided for the length of the issue and Hiscox have washed their hands of the issue saying i need to complain directly to their emergency cover provider. Given it will be a week since weve have heating or hot water i would have had far quicker resolution by co tacting a contractor myself.
BBA
GBHiscox insurance is a fraud Hiscox insurance is a fraud. They do everything possible to disregard and not respond to claims. Pls DON'T think you have insurance cover as they are only paper. To make it worse they don't respond and they don't realise how much distress they are causing. We are starting court proceedings against them. Having said that they also have ignored emails from our lawyers and only responded once. See you in court Hiscox
Elly Flower
GBAwful - dishonourable to customers. Avoid. Awful. Would not recommend at all. Business policy proved to be pointless. We had stolen goods. It was a completely legitimate claim. Didn't pay out. Hiscox used a 3rd party assessor - they used every small technicality to dispute and deny the claim. Its ruined the annual profits of the business. Don't use them. We honestly dont know how these people sleep at night.
N W
GBStill funding dirty fossil fuel… Still funding dirty fossil fuel projects in the name of profit! Climate change is the biggest threat to our planet - yet Hiscoxcontinues to let corporate greed win instead of creating a safe future for everyone. Time to act now! STOP insuring fossil fuels - Insure Our Future NOW!
Justine Abbott
GBUnprofessional and unethical company I had to submit a claim in 2018. It took Hiscox 2 years to deal with the repairs, terrible experience of having poor works done by two different companies. They finally offered me a settlement as they were unable to finish the repairs. The costs put against the claim were way higher that they should have been, and included works which were needed due to damage caused by their ‘cowboy’ builders as well as compensation costs for the appalling service. When I cancelled my policy they took out my payment for the month after cancellation.